Subprocessor for Citrix products

As of April 5, 2018

Subprocessor
Location Product(s) Services Performed
Alert Logic United States

Citrix Cloud

ShareFile

Security monitoring
Akamai United States Cedexis Connectivity monitoring, logging and analytics
Amazon Web Services
United States All Storage and diagnostics
BlockScore Inc. United States RightSignature
Optional authentication service
C3Networks Inc.
United States Cedexis Connectivity monitoring, logging and analytics
ClickSend United States Podio Optional SMS notification service
Direct Line Inc. United States Cedexis Phone support
Duo Security United States Cedexis Security and authentication services
Freshdesk United States Cedexis Customer Service management and communications  
Highwinds United States Cedexis Traffic management
Host Virtual, Inc. United States Cedexis Connectivity monitoring, logging and analytics
Intercom United States

RightSignature

ShareFile

In-app guidance and messaging provided for new users  
Limelight Networks United States Cedexis Traffic management
Microsoft Azure United States All Storage and diagnostics
New Relic United States All Connectivity monitoring, logging and analytics
Olark United States Podio Online chat support
Qualtrics United States All Satisfaction survey administration
Qualys United States

Citrix Cloud

ShareFile

Security monitoring
Rackspace United States Podio Storage, logs and diagnostics
RingCentral United States RightSignature Support call routing
Salesforce United States All Customer Service management and communications
Segment.io, Inc. United States RightSignature Analytics
SendGrid United States Citrix Cloud Email Service Provider
Slack United States All Internal communication tool
Softlayer (IBM) United States Cedexis Security monitoring
Splunk United States All Connectivity monitoring, logging and analytics
Stripe Inc. (Salesforce) United States RightSignature Payment processing
UserVoice United States Citrix Cloud Optional discussion board