Subprocessor Updates A change or addition has been made to this page. Citrix Systems, Inc. Sub-Processor List Includes Expanded Information - 2021-11-17 Citrix adds expanded information to each sub-processor listed to include Sub-Processor HQ and other Locations in which the sub-processor operates as well as contact information for Inquiries. 2021-11-17T18:35:26.384-04:00 Citrix Systems, Inc. Sub-Processor List Includes Postal Address Information Citrix adds postal addresses to Citrix cloud, Gov, and Support sub-processors and Citrix Corporate Entities. 2022-01-10T15:02:05.220-05:00 Updated sub-processors for Citrix cloud government & support services There was an update to the sub-processors for Citrix cloud government and support services 2022-02-23T15:02:11.387-05:00 Citrix + TIBCO = Cloud Software Group Holdings, Inc. Citrix Sub-Processor list has been renamed and udated to include TIBCO sub-processors as a result of the completed merger of Citrix with TIBCO. Wrike remains as a sub-processor. The combined company is Cloud Software Group Holdings, Inc. More details of the merger can be found by visiting 2022-09-29T18:01:45.918-04:00 Cloud Software Group Affiliate List Update Updating Affiliates list to reflect the new names of TIBCO entities in the U.S. and Ireland as part of the recent Citrix/TIBCO integration and adoption of the new Cloud Software Group name. More details can be found by visiting 2022-12-19T09:06:03.042-05:00 ShareFile Sub-Processors Added Cyclr and Snowflake have been added as a sub-processor for ShareFile. 2023-08-15T14:09:33.542-04:00 Citrix Sub-Processor List Update Updates reflect discontinued use of Bold360 for chat and replacement with Salesforce chat for Support. Sub-processor Office Locations were updated with links (where available) in order to provide the most up to date information. Citrix Affiliate in Russia was removed because it does not have access to customer content. 2022-04-01T09:00:08.997-04:00 ShareFile Sub-Processor Added Temporal added as a sub-processor for ShareFile. See for details. 2023-08-25T09:00:41.167-04:00 Citrix Cloud Support and TIBCO Support Sub-processor list update - 2023-10-06 Google Workspace added to Citrix and TIBCO support; Gov Cloud Support use of Google Drive and ShareFile as needed. See for details. 2023-10-06T14:57:59.784-04:00 Cloud Software Group Affiliates Update - 2023-10-06 The Cloud Software Group Affiliates list has been updated to reflect ongoing organizational transformation as a result of the combining of Citrix and TIBCO entities resulting in changes to entity names and office locations. 2023-10-06T08:41:39.952-05:00 Sub-Processor List Update for ShareFile - 2024-01-25 Note the addition of Novu for ShareFile notification processing. 2024-01-25T18:36:36.894-04:00 Citrix Sub-Processor List Update for ShareFile - 2024-02-07 Sub-processor list updated to include reference to MongoDb for ShareFile. 2024-02-07T18:34:11.048-04:00 Cloud Software Group Sub-Processor List Update - 2024-04-03 Google Chronicle added as a sub-processor to Citrix Cloud, Citrix Endpoint Management, Citrix Virtual Apps and Desktops, Netscaler, ShareFileto to provide security monitoring. 2021-04-03T18:35:26.384-04:00 ShareFile Sub-Processor List Update - 2024-04-05 Amazon Comprehend and Amazon SageMaker added to ShareFile service. 2024-04-05T18:36:04.494-04:00