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What is digital workspace?

A digital workspace is an integrated technology framework designed to deliver and manage app, data, and desktop delivery. Unlike desktop virtualization or mobility management, a digital workspace isn’t a single technology; instead, it’s an approach to workforce enablement that leverages multiple technologies to simplify IT management and provide a personalized end user experience. For a digital workspace to be successful, it must provide a unified, contextual and secure experience for IT and end users.

A comprehensive and fully integrated digital workspace solution includes:

  • App and desktop virtualization
  • File sharing and content collaboration
  • Unified endpoint management (EMM, MDM, MAM)
  • Secure access to SaaS apps/secure browsing
  • Single sign-on (SSO)
  • Advanced analytics and monitoring 

What are the benefits of digital workspace?

The integration of technologies, platforms, devices, and clouds into a digital workspace simplifies and secures IT management, while increasing employee flexibility and productivity.

As organizations transition away from hardware-based infrastructure to a cloud-based on software, they gain competitive advantages such as the ability for teams to collaborate on a global scale, with the right tools for every project.

One of the primary benefits of a digital workspace is the ability to improve productivity metrics through the strategic adoption of emerging technologies. Tools designed to help workers communicate and collaborate on projects can create additional efficiencies throughout existing workflows. 

Cloud-based technologies that are accessible via a web browser give employees the ability to work from anywhere with an internet connection. Furthermore, integrated apps and data structures allow work to proceed unhindered by the limitations of disparate information systems.

The benefits of digital workspace solutions extend beyond collaboration and the ability to work remotely. As more processes become integrated within the system, IT managers gain access to more data. With the right analytics tools, leaders can leverage this data to identify security risks, transform processes and recognize opportunities for improvement. With data to back up their decisions, leaders will be able to make strategic plans for process improvement projects. Plus, increased transparency helps leaders to manage their teams more effectively.

Is the digital workspace secure?

In the past, digital security meant taking measures to secure individual devices from physical theft and remote access by malicious actors. Today, organizations that utilize hybrid cloud and multi-cloud services need to take a different route. Years ago, most companies stored their data in a central location, usually on-premises. As organizations transitioned to cloud environments, their data became more spread out. This generated amazing efficiencies but changed the way security must be approached.

For digital workspace security to be seamless, it must incorporate end-user computing environments, as well as SaaS applications and other sources of network traffic. Cloud providers spend enormous amounts of money to develop solutions that keep their services secure. At the organizational level, leaders need to focus on addressing issues of user behavior. Instituting policies that guide user actions is one crucial step. Another is to enhance visibility throughout complex systems to identify potential security threats before they cause costly damage to the organization.

This combination of advanced technology including machine learning and user best practices is an effective way to keep sensitive data secure. Digital workspaces allow leaders to develop a better understanding of user behaviors, allowing for the development of complex decision engines that guide users based on protocols, policies and rules.

How are digital workspaces evolving?

The speed of progress is much faster due to the digital solutions agility of new SaaS and cloud solutions. As new technology emerges, it can integrate with existing systems, giving employees additional abilities and resources over time.

For example, artificial intelligence and machine learning technologies will not only create basic process efficiencies but also generate opportunities for more complex improvements. AI and ML solutions can process huge amounts of data quickly to help leaders make decisions and better understand their position in the marketplace.

As part of a workplace digital transformation plan, digital workspaces give employers the power to meet new challenges and succeed in uncertain business conditions. With increased flexibility and more opportunities for collaboration, the digital workspace gives everyone the ability to innovate and become more flexible.

Through a connected environment of devices, cloud technology and data, organizations can improve workplace productivity and efficiency. In doing so, this enables innovation and business agility of IT to drive value.

Read more about the Citrix secure digital workspace or explore our additional resources below.

Additional Resources