Citrix Cloud service subscriptions include immediate access to feature and service updates and 24x7x365 unlimited worldwide technical support. No additional support or maintenance contracts need to be purchased.
We’re redefining support
Citrix Customer Success Services is here!
Citrix Support used to mean technical assistance and regular version updates. Now it means a whole lot more.
Citrix Cloud support only covers the offerings purchased and does not apply to any other Citrix products. Support agreements for other purchased Citrix products or programs do not apply to Citrix Cloud.