Training support

Need a quote for training? Please reach out to your local Citrix Authorized Learning Center (CALC)

Explore our training services

Consulting services contacts

Start with your regional Citrix account team or email us at CitrixServices@cloud.com.

You can also contact a partner in your location. Find a local partner

Global accounts receivable contacts

Americas Account Receivable Team: Americas-CollectionsTeam@cloud.com

Americas General Cash Application Team - Hybris Cloud: Hybris@cloud.com

Americas General Credit Team: Ask-Credit@cloud.com

Billing issues or Tax inquiries? Contact us at 1 800 242 8749 (option #2), or open a support case.

Manual invoices and online billing on customers portals: Email Angelica Betancur at Angelica.Betancur@cloud.com

Global ShareFile Accounts Receivable Team - general inbox: ShareFileAR@cloud.com

Go paperless! It is easy

  1. Sign in to your Citrix or Partner Central account
  2. Select to be enroll into the program
  3. Enter your email address.

Learn how to go paperless

You can also contact us at 1 800 242 8749 (option #2), and request to be enrolled into the program.

Anselmo Mura

Ask-CreditEMEA@cloud.com

Global Credit Manager

Sue BenHassine

EMEA-Credit@cloud.com

Supervisor Collections Team

Christiane Hempen

EMEA-Credit@cloud.com

Collections Analyst

Sophie Koutcher

EMEA-Credit@cloud.com

Collections Analyst

Karan Kumar

EMEA-Credit@cloud.com

Collections Analyst

India

Anitha K K

Sr. Credit and Collections

APAC-CollectionsTeam@cloud.com

Japan, Korea
and Greater China Region

Veerendra Gulimi

Collections Specialist

APAC-CollectionsTeam@cloud.com

ASEAN

Lakshmi Raju Nair

Collections Specialist

APAC-CollectionsTeam@cloud.com