Training support

Need a quote for training? Please reach out to your local Citrix Authorized Learning Center (CALC)

Consulting services contacts

Start with your regional Citrix account team or email us at

You can also contact a partner in your location. Find a local partner

Global accounts receivable contacts

Americas Account Receivable Team:

Americas General Cash Application Team - Hybris Cloud:

Americas General Credit Team:

Billing issues or Tax inquiries? Contact us at 1 800 242 8749 (option #2), or open a support case.

Manual invoices and online billing on customers portals: Email Angelica Betancur at

Global ShareFile Accounts Receivable Team - general inbox:

Go paperless! It is easy

  1. Sign in to your Citrix or Partner Central account
  2. Select to be enroll into the program
  3. Enter your email address.

Learn how to go paperless

You can also contact us at 1 800 242 8749 (option #2), and request to be enrolled into the program.

Anselmo Mura

Global Credit Manager

Sue BenHassine

Supervisor Collections Team

Christiane Hempen

Collections Analyst

Sophie Koutcher

Collections Analyst

Karan Kumar

Collections Analyst


Anitha K K

Sr. Credit and Collections

Japan, Korea
and Greater China Region

Veerendra Gulimi

Collections Specialist


Lakshmi Raju Nair

Collections Specialist