What is Desktop as a Service (DaaS)?

Desktops-as-a-Service or simply DaaS, securely delivers virtual apps and desktops from the cloud to any device or location. This desktop virtualization solution provisions secure saas and legacy applications as well as full Windows-based virtual desktops and delivers them to your workforce. DaaS offers a simple and predictable pay-as-a-go subscription model, making it easy to scale up or down on-demand. This turnkey service is easy to manage, simplifying many of the IT admin tasks of desktop solutions.

How does DaaS work?

Desktops as a Service (DaaS) delivers virtual applications and desktop services via a public or private cloud service. Your workforce can access this service through an internet connection via an html-based web browser or a secure application downloaded to a device such as a laptop, desktop, thin client or tablet.

DaaS is offered as a subscription service and is multitenant in nature. The backend virtual desktop infrastructure (VDI) infrastructure, including the virtual machines that run desktop operating systems, is hosted by a third-party cloud provider. The DaaS provider then streams the virtual desktops to a customer’s end-user devices.

DaaS providers manage the VDI deployment, as well as the maintenance, security, upgrades, data backup, and storage. And the customer manages the applications and desktop images. DaaS is a good choice for organizations that don’t want to invest in and manage their own on-premises VDI solution.

What’s the difference between VDI and DaaS?

DaaS is a form of Virtual Desktop Infrastructure (VDI), hosted in the cloud. With VDI, an organization deploys virtual desktops from its own on-premises data centers. In-house IT teams are responsible for deploying the virtual desktops as well as purchasing, managing, and upgrading the infrastructure.

DaaS is essentially the same thing but the infrastructure is cloud-based. Organizations that subscribe to a DaaS solution don’t need to manage their own hardware.

Learn why Citrix Desktops-as-a-Service is right for your business

With Citrix Managed Desktops leveraging the power of Microsoft Azure and Windows 10 in the cloud, there has never been a better time to consider Desktops-as-a-Service.

Why DaaS?

Employees expect to access their work from anywhere on any device. And companies are looking for a low-cost, simple solution to securely deliver the apps and desktops people need to get their work done. Traditional PC environments are burdened with IT management challenges as simple as employee password resets and as difficult as updating security patches and updates that impact user experience and productivity as well as take up valuable time for IT administrators.

While many customers are turning to virtualizing applications and desktops, the perceived complexity and capital investment have industries looking to a simplified solution that works within an operational expense structure.

Desktops as a Service (DaaS) can be a viable solution for customers that like the centralization, security and management of VDI yet are attracted to the simplicity of having a professional organization perform basic desktop management on their behalf. DaaS offers many advantages to IT by simplifying operations and delivering Windows desktops and apps securely to its workforce.

Top benefits of DaaS:

  • Flexibility: Employees, seasonal workers and contractors can securely access their applications, remote desktops, and data from anywhere on cost effective devices, keeping them productive, no matter where they work.
  • Scalability: Rapidly scale up applications and desktops when needed and then scale down when you no longer need them, keeping IT costs inline. This can include phases during a merger or acquisition (M&A), staffing temporary workers during peak seasons, managing contractors (developers), or deploying branch offices.
  • Business continuity: DaaS can be a simple way to support a disaster recovery (DR) plan. Respond quickly enable secure remote access to apps and desktops for your workforce and stay up and running in the event of a natural disaster, pandemic or any other unforeseen event. Your employees stay safe and your organization stays productive. DaaS makes it easy to quickly add users when needed and pay for what you use.
  • Cost savings: Pay for only what you use through monthly or yearly subscription models. Plus reduce capital expenses and enjoy more predictable operational expenses.
  • Security: DaaS provides a secure access point for users and simplifies desktop and app management processes and procedures. With access to applications and desktops in the cloud, data is securely stored and protected against data loss or device theft.
  • Microsoft partner: As a Microsoft global partner, Citrix DaaS services are built on Microsoft’s Azure cloud and seamlessly integrate with your daily apps and desktop needs such as Office 365, Windows 10, Teams as well as Skype for Business.
  • Management: With Citrix customers have a choice to manage their cloud services via Citrix Managed Desktops or can choose a Citrix service provider to manage it on their behalf.