Citrix Workspace app for Chrome 2103.5 - Tech Preview

Microsoft Teams support

Citrix Workspace app for Chrome OS now lets you enjoy the following features of Microsoft Teams within virtual desktops and within the Microsoft Teams virtual app.

• Optimized audio calls
• Optimized video calls
• Optimized screen sharing

Note:

• Screen sharing currently allows sharing of the entire screen including that outside of your Citrix Workspace app. To avoid unintended data exposure, this feature is disabled by default but can be enabled through the Google admin policy. 
  
• When you change the Citrix Studio policy to enable or disable optimization, log off from the VDA and log back on for your changes to take effect. 
  
• Video calls are supported only on the primary monitor. If you try to move your Microsoft Teams call to a different monitor in your virtual desktop session, only audio calls are supported. You might not be able to see participant videos nor your own.
  
• Participant videos might not appear properly. Instead, you might see static video images of the participants during your Microsoft Teams call. 
  
• Support is currently limited to only the built-in webcams.
  
• App sharing is currently not supported.
  

Configure

Microsoft Teams optimization

Configuring Citrix virtual channel

Set the value to true or false respectively. The default value is true.

• Equivalent in Google admin policy:

                          'vc_channel' : {

                          'CTXMTOP' : true // enables

                          },

                                       (or)

                           'vc_channel' : {

                          'CTXMTOP' : false //disables

                           },

Configuring screen sharing

Set the value to true or false respectively. The default value is true.

• Equivalent in Google admin policy:

                         'features':{

                         'msTeamsOptimization':{

                         'screenSharing' : true // enables

                         }

                         }

                                      (or)

                        'features':{

                        'msTeamsOptimization':{

                        'screenSharing' : false //disables

Configuring seamless app sessions

Set the value to true or false. The default value is true.

• Equivalent in Google admin policy:

                     'features':{

                     'msTeamsOptimization':{

                     'seamlessApps' : true //enables mtop for seamless apps

                     }

                     }

                                        (or)

                    'features':{

                    'msTeamsOptimization':{

                    'seamlessApps' : false // disables mtop for seamless apps

                    }

                    }

To enable screen sharing:

To enable screen sharing using the Google admin policy, change the screen sharing value to true for msTeamsOptimization as follows:

'features':{

'msTeamsOptimization':{

'screenSharing' : true

}

}

Google policies

Microsoft Teams settings

Configuring Citrix virtual channel

Set the value to true or false respectively. The default value is true.

• Equivalent in Google admin policy:

                          'vc_channel' : {

                          'CTXMTOP' : true // enables

                          },

                                       (or)

                           'vc_channel' : {

                          'CTXMTOP' : false //disables

                           },

Configuring screen sharing

Set the value to true or false respectively. The default value is true.

• Equivalent in Google admin policy:

                         'features':{

                         'msTeamsOptimization':{

                         'screenSharing' : true // enables

                         }

                         }

                                      (or)

                        'features':{

                        'msTeamsOptimization':{

                        'screenSharing' : false //disables

Configuring seamless app sessions

Set the value to true or false. The default value is true.

• Equivalent in Google admin policy:

                     'features':{

                     'msTeamsOptimization':{

                     'seamlessApps' : true //enables mtop for seamless apps

                     }

                     }

                                        (or)

                    'features':{

                    'msTeamsOptimization':{

                    'seamlessApps' : false // disables mtop for seamless apps

                    }

                    }

Fixed issues in 2103.5

When you enable DPR (device pixel ratio) scaling and switch from normal to multi-monitor mode, you might not be able to switch back to the normal mode from the multi-monitor mode. [RFHTMCRM-4943] You are now able to enable DPR scaling and switch back to the normal mode from the multi-monitor mode.  

Known issues in 2103.5

• Participant videos might not appear properly. Instead, you might see static video images of the participants during your Microsoft Teams call. [RFHTMCRM-5063]
• You might not be able to rejoin a Microsoft Teams call multiple times. As a workaround, select Quit by right-clicking the Microsoft Teams icon on your virtual menu bar and restart Microsoft Teams to join the call again. [MSTEAMS-618]
  
• The webcam indicator light might not turn off when you leave a Microsoft Teams call. You might experience the issue after you shift between the tabs in Microsoft Teams settings and then call. As a workaround, select Quit by right-clicking the Microsoft Teams icon on your virtual menu bar and restart Microsoft Teams to join the call again. [RFHTMCRM-4810]
  
• You might not be able to resume audio on your Microsoft Teams call after putting audio on hold. [RFHTMCRM-4854]
  
• You might see a static video image of the participant intermittently during screen sharing in a Microsoft Teams call. [RFHTMCRM-5066]
  
• When audio or camera names contain special characters such as trademark or copyright symbols, you might not be able to start or receive the Microsoft Teams calls. [RFHTMCRM-5067]
  

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How to access the Tech preview app:

• This app can currently only be accessed via Chrome web store.
• You need to whitelist the app at Storefront level to test it.
  
  Steps to whitelist app in the storefront:

1. On the StoreFront server, use a text editor to open the web.config file for the Receiver for Web site, which is typically located in the C:\inetpub\wwwroot\Citrix\storenameWeb directory, where storename is the name specified for the store when it was created.
2. Locate the following element in the file. <html5 ... chromeAppOrigins="chrome-extension://haiffjcadagjlijoggckpgfnoeiflnem" ... />
3. Change the value of the chromeAppOrigins attribute to chrome extension://haiffjcadagjlijoggckpgfnoeiflnem|chrome-extension://lbfgjakkeeccemhonnolnmglmfmccaag where lbfgjakkeeccemhonnolnmglmfmccaag– is the appID for the private application. This should whitelist the application in the storefront.

Note: If you are a Citrix Cloud/Workspace platform customer, you do not need to whitelist the app its already whitelisted.

Tech Preview release documentation.

Please note that while Citrix will evaluate all issues reported during the Tech Preview phase, we reserve the right to determine which issues will be fixed for that release.

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