Česká spořitelna (ČS) is the bank with the longest heritage in the Czech market. With around 10,000 employees in more than 400 branch offices, it is the leader in many areas of banking products and services. Due to the high number of applications, end user devices and data, ČS was experiencing challenges managing everyday operations and maintaining its IT. Each branch had its own IT administrator whose tasks, in addition to user support, were to supervise the regular synchronization of data coming from the branch file servers to the datacenter and the local support of all applications.
ČS employees rely on speed and responsiveness from its IT systems, which was problematic due to the limited availability of broadband connection in some locations. This problem gradually increased with the arrival of a new generation of demanding web applications. At the same time it was critical to maintain the security of the environment for both employees and contractors while logging in and accessing the system from outside the office.
The solution to this challenging situation came with the virtualization of end points using Citrix Virtual Apps and Desktops.
The transformation project has gradually consolidated file servers from the individual branches to two data hubs, standardized the process of application changes and enabled new methods of secure access to sensitive information.
