Customer Service Contacts

Customer Service provides assistance for several types of requests:

  • General questions
  • Account maintenance
  • Licensing and renewals

For Latin American countries not listed, please call +1 786 449 3700

 

Argentina

Citrix Enterprise & ShareFile Products

Phone:  0800 666 0761
Fax:  +1 786 449 3700

Request support online

GoTo Products

Phone:  +1 805 617 7148

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Podio Product

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Barbados

Citrix Enterprise & ShareFile Products

Phone:  1 877 713 7576
Fax:  +1 786 449 3700

Request support online

GoTo Products

Phone:  +1 805 617 7148

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Podio Product

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Brazil

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  0 800 891 2796

Request support online

GoTo Products

Phone:  +55 1139571873
Toll Free:  800 892 1077

More GoTo product support

Podio Product

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Canada

Citrix Enterprise & ShareFile Products

Toll Free:  800 424 8749

Request support online

GoTo Products

Phone (English):  +1 805 617 7002
Toll Free (English):  866 504 2171

Phone (Français):  +1 805 617 7501
Toll Free (Français):  888 532 1187

More GoTo product support

Podio Product

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Chile

Citrix Enterprise & ShareFile Products

Phone:  +1 230 020 0749

Request support online

GoTo Products

Phone:  +1 805 617 7148

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Podio Product

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Colombia

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  018009121660

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Costa Rica

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  018009121660

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Guatemala

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  1 800 624 0080

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Jamaica

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  0 888 641 5956

Request support online

GoTo Products

Phone:  +1 805 617 7148

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Podio Product

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México

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  011 877 792 4697

Request support online

GoTo Products

Phone:  +52 554 624 2322
Toll Free:  0018662127876

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Podio Product

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Panama

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  001 800 552 5641

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Peru

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  0800 53534

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Trinidad

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  0800 1 00 2167

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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United States

Citrix Enterprise & ShareFile Products

Toll Free:  800 424 8749

Request support online

GoTo Products

Toll Free:  888 259 8414

More GoTo product support

Podio Product

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Venezuela

Citrix Enterprise & ShareFile Products

Phone:  +1 786 449 3700
Toll Free:  800 100 3623

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

Request Podio support

For countries not listed, please call +1 408 790 8000

Licensing Help

Request Licensing Support Online
(Please note: The email address Licensing-emea@eu.citrix.com is no longer valid. For EMEA Licensing support, please click link above to create an online case.) 

Online Purchases

Contact the Citrix Store

 

Austria

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +43 (1) 599 99 223
Fax:  +43 (1) 599 99 226

GoTo Products

Phone:  +43 7 20881613
Toll Free:  0800 296 433

More GoTo product support

Podio Product

Request Podio support

Belgium

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +32 2709 2231
Fax:  +32 2709 2308

GoTo Products

Phone:  +32 50 58 0525
Toll Free:  0800 744 74

More GoTo product support

Podio Product

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Czech Republic

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service.

Podio Product

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Denmark

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +45 39193400
Fax:  +45 39193401

GoTo Products

Phone:  +45 69 96 02 80
Toll Free:  80 88 3313

More GoTo product support

Podio Product

Request Podio support

Finland

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +358 9 2510 7341
Fax:  +358 9 2510 7100

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  0800 918 251

More GoTo product support

Podio Product

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France

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +33 (0) 1 49 00 33 00
Fax:  +33 (0) 1 49 00 33 03

GoTo Products

Phone:  +09 75 18 17 48
Toll Free:  (080) 090-4228

More GoTo product support

Podio Product

Request Podio support

Germany

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +49 89 444 564 000

GoTo Products

Phone:  +49 892 2061 257
Toll Free:  0800 182 4786

More GoTo product support

Podio Product

Request Podio support

Ireland

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +353 1 8055000
Fax:  +353 1 8055201

GoTo Products

Phone:  +353 7 6606 0857
Toll Free:  1800 550 398

More GoTo product support

Podio Product

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Israel

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +972 3 763 0603

Podio Product

Request Podio support

Italy

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +353 1 8055000

GoTo Products

Phone:  (069) 480-3591
Toll Free:  800 797 478

More GoTo product support

Podio Product

Request Podio support

Luxembourg

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service.

GoTo Products

Toll Free:  80024813

More GoTo product support

Podio Product

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Netherlands

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +31 20 301 3400
Fax:  +31 20 301 3464

GoTo Products

Phone:  +31 34 778 8104
Toll Free:  0800 022 3857

More GoTo product support

Podio Product

Request Podio support

Norway

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +47 21 52 01 50
Fax:  +47 21 52 01 10

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  800 10 4442

More GoTo product support

Podio Product

Request Podio support

Poland

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +48 22 548 00 00
Fax:  +48 22 548 00 01
poland@citrix.com

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

Request Podio support

Russia

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +7 495 775-6950
Fax:  +7 495 967-7600
citrix_ru@citrix.com

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

Request Podio support

South Africa

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +27 11 875 6400
Fax:  +27 11 463 0601

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  0800 980 949

More GoTo product support

Podio Product

Request Podio support

Spain

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +34 91 414 9800
Fax:  +34 91 414 9801

GoTo Products

Phone:  932 200 417
Toll Free:  900 838 011

More GoTo product support

Podio Product

Request Podio support

Sweden

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +46 (0) 8 587 400 00
Fax:  +46 (0) 8 587 400 99

GoTo Products

Phone:  +46 8 525 037 62
Toll Free:  020 797 043

More GoTo product support

Podio Product

Request Podio support

Switzerland

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service.

GoTo Products

Phone:  +41 43 508 0148
Toll Free:  800 835 826

More GoTo product support

Podio Product

Request Podio support

Turkey

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +90 212 3818622

GoTo Products

Phone:  +46 8 525 037 62
Toll Free:  020 797 043

More GoTo product support

Podio Product

Request Podio support

United Arab Emirates

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  971 4 391 35 24
Fax:  971 4 390 43 53

Podio Product

Request Podio support

United Kingdom

Citrix Enterprise & ShareFile Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  44 1753 276 200
Fax:  44 1 753 276 600

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  08081017688

More GoTo product support

Podio Product

Request Podio support

For countries not listed, please call +1 408 790 8000

Australia

Citrix Enterprise & ShareFile Products

Toll Free:  1800 111 300

Request support online

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  1800 130 712

More GoTo product support

Podio Product

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China

Citrix Enterprise & ShareFile Products

Phone:  4001 200 936

Request support online

GoTo Products

Phone:  n/a
Toll Free:  10 800 713 1474

Phone:  +86 20 2889 3243
Toll Free:  10 800 130 1473

More GoTo product support

Podio Product

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Hong Kong

Citrix Enterprise & ShareFile Products

Phone:  800 906 936

Request support online

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  800 908 384

More GoTo product support

Podio Product

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India

Citrix Enterprise & ShareFile Products

Phone:  (80) 4179 6650
Toll Free:  1800 102 2489

Request support online

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  000 800 650 1686

More GoTo product support

Podio Product

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Indonesia

Citrix Enterprise & ShareFile Products

Phone:  007 803 321 8084

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

Request Podio support

Japan

Citrix Enterprise & ShareFile Products

Phone:  0120 941 133
             +81 3 4577 5970
cs-japan@citrix.co.jp

Request support online

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  00531 131 104

More GoTo product support

Podio Product

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Malaysia

Citrix Enterprise & ShareFile Products

Phone:  1800 816 936

Request support online

GoTo Products

Toll Free:  1800815005

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Podio Product

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New Zealand

Citrix Enterprise & ShareFile Products

Phone:  0800 880 230

Request support online

GoTo Products

Phone:  +64 9 280 6248
Toll Free:  0800 44 2496

More GoTo product support

Podio Product

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Philippines

Citrix Enterprise & ShareFile Products

Phone:  1800 1853 0936

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Singapore

Citrix Enterprise & ShareFile Products

Phone:  800 852 9516

Request support online

GoTo Products

Phone:  +65 3158 0792
Toll Free:  800 130 1829

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Podio Product

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South Korea

Citrix Enterprise & ShareFile Products

Phone:  007 9885 21 2890

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Taiwan

Citrix Enterprise & ShareFile Products

Phone:  0080 1851 936

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

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Thailand

Citrix Enterprise & ShareFile Products

Phone:  001800 852 8936

Request support online

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

Podio Product

Request Podio support