BY USE CASE
Modernize IT
Secure Distributed Work
Boost Productivity
BY INDUSTRY
An assigned Technical Account Manager
We learn about your business-critical environment and ensure your Citrix solutions deliver maximum business value
Success planning
We make sure your Citrix environment always supports your business objectives
Environment supportability reviews
We help you achieve even greater return on your investment by optimizing supportability
Priority queue
You have direct access to Priority Support Engineers to help resolve your issues quickly
Critical situation management
For severity one issues, our <15-minute initial target response time and <6-hour restoration targets help accelerate remediation for your most important cases
Up to 40 hours of scheduled support
Get expert assistance for your change events related to implementations, migration and updates
Get the most value from your Citrix investment with all the resources you need—fast.
Access your industry-leading support and maintenance
Explore your self-help resources and community
Empower yourself with training and maximize your investment
Manage and renew your account