Citrix UniconOS Management

Manage endpoints at scale

Manage Citrix UniconOS endpoints from a single control plane with Citrix UniconOS Management, formerly Scout. The solution is available in two deployment models: Local, for customer-managed full control, and Cloud, a Citrix-managed service that removes platform overhead as you scale.

Screenshot of Scout board

What is Citrix UniconOS Management?

Centralized management for Citrix UniconOS endpoints

UniconOS Management, formerly Scout, is Citrix’s endpoint management platform for devices running UniconOS, providing centralized policy enforcement, configuration, and visibility across large endpoint fleets.

It keeps administration simple as environments grow—whether you run a customer‑managed local deployment or a Citrix‑managed cloud operating model.

Key capabilities:

  • Device diversity: organize and manage diverse endpoint environments.
  • Granular configuration: precise control of endpoint settings and policies.
  • Modular firmware updates: update firmware in a modular way to reduce disruptive full upgrades.
  • Visibility & reporting: 360° view and reporting across the endpoint landscape.
  • Intuitive UI: Dashboards + advanced filtering for smooth admin navigation.
  • Full flexibility: Choose your operating model—cloud or local
Screenshot of Scout board device detail

Why now? 

The pain

Endpoint management starts to feel like an infrastructure project?

In a customer‑managed operating model, teams may also be responsible for hosting, upgrades, monitoring, availability planning, and scaling of the management platform—work that can grow as fleets and locations expand. Citrix can operate the platform to your standards — so your team stays accountable for outcomes, not infrastructure.

The shift

Growth shouldn’t force repeated platform work.

Endpoint programs expand across more locations, device types, and distributed teams—so the operating model decision becomes a resource decision: Prioritize governance and internal control or benefit from simplicity and cloud operations.

The outcome

Full flexibility cloud or local—your choice.

Choose the model that fits your requirements: keep UniconOS Management Local customer‑managed for full control, or use UniconOS Management Cloud (Citrix‑managed) to reduce platform overhead and scale without repeated platform projects.

Every new endpoint shouldn’t trigger a new infrastructure conversation.

Choose your operating model (Local vs Cloud)

Keep UniconOS Management in Local mode for customer-managed full control, or choose Cloud mode, where Citrix runs the platform operations

A sheild icon with a tick mark

Local

Full control, customer‑managed

Deploy UniconOS Management in your environment to match your governance, regulatory, and operational requirements. You retain full ownership of how the platform is operated and scaled—while managing your endpoints.

Good fit for: Teams that prefer internal ownership and infrastructure control.

A cloud icon with a settings gear.

Cloud

Citrix‑managed, simpler operations

UniconOS Management Cloud is a Citrix-managed, cloud-hosted operating model designed to reduce platform operations overhead as fleets scale. It lets teams scale UniconOS endpoints without owning the management infrastructure behind them.

Good fit for: Teams that want scalable device management without operational overhead.

  Local (customer‑managed)   Cloud (Citrix‑managed)
Operating model Customer‑managed deployment in your environment—you own the operating model end‑to‑end.   Citrix‑managed, cloud‑hosted operating model—Citrix owns the platform operations.
Control & governance Maximum control over infrastructure, scaling approach, and availability design—aligned to governance requirements.   Operational simplicity for teams who prefer cloud operations—while preserving choice and clarity on ownership.
Operations responsibility Your team runs hosting/updates/monitoring/availability planning—by design for customers who want internal ownership.   Citrix runs the underlying platform environment—so your team can focus on endpoint outcomes.
Reliability & scalability approach Customer‑architected reliability and scale—tailored to your standards and environment.   Enterprise by design: built‑in high availability plus monitoring/backups; scalability emphasized “from day one.”
Best fit / when to choose Best when you need full control and want to run it within your own operating model.   Best when you want to reduce platform operations overhead and accelerate outcomes as fleets and locations grow.
Licensing / entitlement coverage Included as part of Citrix customer entitlements.*   Included as part of Citrix customer entitlements.*

* Entitlement coverage varies by license terms. To confirm, check whether “Citrix UniconOS” appears as a sub‑component of your Citrix license in your account or contact your Citrix representative.

What Citrix manages in UniconOS Management Cloud

  • Platform infrastructure
  • High availability and scaling
  • Updates and maintenance
  • Monitoring and backups
  • Support routing
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Why teams choose the Cloud mode

  • They want to scale endpoints without scaling infrastructure.
  • They prefer predictable operations over custom platform builds.
  • They want to keep UniconOS Management workflows while reducing operational burden.
  • They’re standardizing on Citrix Cloud services.
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Who typically chooses UniconOS Management Cloud?

  • Endpoint Management Directors managing global fleets
  • Platform Engineering teams supporting Citrix DaaS
  • IT and Security Architects responsible for scalability and reliability
Fleet operations manager using a tablet in front of commercial trucks.

Benefits of UniconOS Management for enterprise endpoint teams

Get a simpler, more scalable way to manage UniconOS endpoints.

Standardize and streamline operations with policy-driven configuration and automated task execution across the fleet.

Centralized cloud management connecting users and resources.

Lean management for UniconOS endpoints

Centralize endpoint operations and reduce complexity in virtualized environments while keeping management lean.

Intuitive analytics dashboard with charts and performance insights.

Easy, intuitive fleet management

Manage, monitor, and track large fleets with an experience designed to stay simple as environments grow.

Multi-device workspace supporting seamless access across desktop and mobile devices.

Built for device diversity

Laptops, thin clients or desktop PCs — Organize extremely diverse endpoint environments and scale without getting overwhelmed by complexity over time.

Granular control dashboard with customizable settings and configuration options.

Granular control with modular updates

Apply precise configuration and update endpoint firmware modularly for flexibility without disruptive full upgrades.

Policy-driven management ensuring consistent governance and control.

Policy-driven automation for admins

Streamline day‑to‑day operations by automating essential tasks and standardizing configuration changes across the fleet. 

360-degree visibility into systems, users, and activity.

360 visibility for secure scaling

Get a 360 view and reporting across your endpoint landscape to support secure scaling and governance.

Business-ready platform supporting flexible workflows and operations.

Built for business agility

Support office, remote, and mobile work scenarios and adapt quickly as business needs change.

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Faster onboarding and time-to-value

Accelerate onboarding and rollout in remote and hybrid environments through automation that reduces manual effort. 

Cost-efficient solution designed to reduce operational expenses.

Lower costs

Citrix UniconOS Management (Local and Cloud) is covered by Citrix entitlements, helping you avoid separate third-party endpoint OS and management subscriptions. Terms apply.

What’s included with UniconOS Management

Everything you need to manage UniconOS endpoints at scale: Citrix UniconOS Management (Local and Cloud) brings together the core capabilities teams use to scale endpoint operations, including image management with ELIAS and remote connectivity via Scout Cloud Gateway.

Manage UniconOS endpoints

Manage UniconOS endpoints

UniconOS Management gives IT teams a central place to enforce policies, apply configuration, and get visibility across the endpoint fleet. Dashboards and advanced filtering help teams stay efficient as environments scale.

  • Browser-based access to manage endpoints through the UniconOS Management applications.
  • Dashboards + advanced filtering to navigate large fleets and surface what needs attention.
  • Centralized policy enforcement and configuration management across UniconOS endpoints.
  • Visibility & reporting across the endpoint landscape to support governance and scaling.
Build and manage endpoint images with ELIAS

Build and manage endpoint images with ELIAS

ELIAS is used to create and manage firmware images for UniconOS devices. It supports dependency resolution and package administration to keep images consistent and controlled across rollouts.

Admin highlights:

  • Create custom UniconOS firmware images for endpoints
  • Automatic dependency resolution and software package management
  • Deploy images to UniconOS environments with a repeatable process
Screenshot of ELIAS UI
Manage distributed endpoints with Scout Cloud Gateway

Manage distributed endpoints with Scout Cloud Gateway

Scout Cloud Gateway enables IT to manage devices outside the corporate network by providing secure connectivity back to the UniconOS Managemet server. It is the component used to enable external management capabilities for endpoints that are off‑network.

Admin highlights:

  • Secure connectivity for endpoints outside the corporate network
  • First-time authentication workflow for device connection
  • Certificate-based client authentication that admins can view, revoke, or renew
Diagram of Citrix UniconOS Management Cloud with remote access, OS management, updates, and cloud services.

GET STARTED

See Citrix UniconOS Managent Local and Cloud live

Want to see Citrix UniconOS Management Local and Cloud in action? Learn how each operating model can save time and reduce platform overhead in your environment.

Start with a proof of concept to see how UniconOS Management fits your environment - without changing your existing deployment.

DOWNLOADS AND RESOURCES

Explore Citrix UniconOS Management resources

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FAQ
Citrix UniconOS Management Cloud

What it is and how it works

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