Trusted by the most highly regulated industries

For almost 30 years, our customers have trusted our ability to handle their data with care and respect. That’s why organizations from the most highly regulated sectors rely on us to protect their most sensitive information wherever work happens. 


Privacy policy
The Citrix privacy policy applies to and offline transactions.

Solution architectures for the General Data Protection Regulation (GDPR)
View how Citrix supports our customers GDPR compliance.

Get answers to frequently asked questions regarding GDPR.

Subprocessor list
List of sub-processors authorized to access personal data. Please subscribe to the RSS feed.

Data processing addendum
Data processing addendum describes the privacy practices that are applied to personal information. 

Schrems II and Citrix Services
How Schrems II impacts the use of Citrix services.

Privacy Shield
Citrix has self-certified compliance with the EU-U.S. and Swiss-U.S. Swiss Privacy Shield frameworks.  

Citrix Cloud services customer content and log handling
Information about Citrix handling of customer content and logs for Citrix Cloud services.

Citrix Workspace Microapps Service customer content and log handling
Detailed information about the Customer Content and Log data that is processed and stored as part of the Citrix Workspace Microapps Service.

Citrix Intelligent Traffic Management customer content and log handling
Information about Citrix handling of customer content and logs for Citrix Intelligent Traffic Management.

Citrix Analytics customer content and log handling
Information around the collection, storage, and retention of logs generated in connection with Citrix Analytics service.

Citrix Application Delivery Management customer content and log handling
This document is intended to communicate the data collected and stored in cloud as part of Citrix Application Delivery Management (ADM) service.


Common Criteria

Citrix commitment to developing secure software is shown in our progress toward Common Criteria.

FIPS 140-2

View how Citrix complies with the Federal Information Processing Standard.


Citrix Workspace, which incorporates the Citrix Virtual Apps and Desktop Service, the Citrix Gateway Service (HDX Proxy), the Citrix Cloud Platform, and the Citrix Identity Service, achieved IRAP Compliance.  


SOC 2 reports show the controls that Citrix has in place as a service provider. 

ISO/IEC 27001

Citrix Workspace is certified for the internationally-recognized ISO/IEC 27001 standard for its implementation of Information Security Management Systems.


Citrix Workspace and Citrix ShareFile for Healthcare safeguard protected health information under HIPAA and HITECH.

Citrix Cloud certifications

Service SOC2 ISO 27001 HIPAA FedRAMP Ready IRAP
Citrix Cloud platform Type 2
Citrix identity service Type 2
Workspace platform Type 2  
Citrix Virtual Apps and Desktops Type 2
Citrix Content Collaboration (ShareFile) Type 2 - -
Citrix Analytics service Type 1
- -
Citrix Workspace with Intelligence
- - - -
Citrix Gateway service
- - -
(HDX only)

The above information is subject to change, without notice, and should not be considered a commitment for Citrix product acquisitions for any forward-looking items.

 Planned compliance activities for CY 2021

Additional compliance and certification documentation

Section 508 and WCAG 2.0
Accessibility and usability of Citrix products is a high-priority not only within our products but our Cloud and web assets as well.

Information security certification is key for many of our customers, that is evident in our FSTEK certification for the Russian government.

IRAP deployment guide
Deployment instructions for CVAD and Citrix Workspace to maintain IRAP compliance at the Protected Level

Citrix ADC MPX 14000-FIPS 11.1 Platinum Edition has passed both Interoperability and Cybersecurity certifications to remain on the Department of Defense Information Network Approved Products List (DoDIN APL).

Citrix Cloud Government
Citrix Cloud Government built directly on Microsoft Azure Government.

Export guidelines overview for Citrix products.