Specific lifecycle milestone dates for each release of the products are posted within the Product Matrix Table or Legacy Product Matrix Table. The products follow the typical lifecycle policies described in more detail on the Lifecycle Milestones pages. These products adopted a new Servicing Options release strategy starting with Citrix XenApp & XenDesktop 7.6 LTSR. General guidance regarding lifecycle milestones for each release strategy is defined below.
In addition to the typical phases and milestones, the End of Extended Support milestone defined below also applies to certain releases of these products.
Citrix Virtual Apps and Desktops service receives fixes and updates on an ongoing basis. Please refer to the associated Lifecycle Policy for Citrix Cloud Virtual Apps and Desktops Service page.
Citrix applies the following product lifecycle strategy to Current Releases (CR) of Citrix Virtual Apps and Desktops: Current Releases (N) will reach End of Maintenance (EOM) 6 months after the release date. Citrix recommends customers adopt the latest Current Release. Current Releases will reach End of Life (EOL) 18 months after the release date. Current Releases are not eligible for the Extended Support Program, details below. The product release dates are noted on the product download pages.
Citrix applies the following product lifecycle strategy to a Long Term Service Release (LTSR) of XenApp, XenDesktop or Citrix Virtual Apps and Desktops: A Long Term Service Release (LTSR) will reach End of Life (EOL) 5 years after the release date. A Long Term Service Release (LTSR) will reach End of Extended Support (EOES) 10 years after the release date. Citrix recommends customers maintain their LTSR sites with the latest Cumulative Update (N). Code-level maintenance will only be available on the latest Cumulative Updates. A Long Term Service Release is eligible for the Extended Support Program. The product release dates are noted on the product download pages and individual EOL and EOES dates for each LTSR are noted on the Product Matrix Table or Legacy Product Matrix Table.
End of Extended Support (EOES)
This milestone signifies when a specific product release will no longer be covered under the Extended Support Program. The Extended Support Program puts customers in control of their upgrade strategy by offering technical support and maintenance after the End of Maintenance (EOM) or End of Life (EOL) milestone. Refer to the Extended Support Program details.
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