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Bechtle future-proofs 70+ business locations by focusing on user experience and adoption.

As Germany’s largest IT provider, Bechtle future-proofs technology for clients across Europe – placing special focus on improving employee experiences. Marco Stalder, team leader of Workspace services at Bechtle, knew the successful roll out of future-ready apps and technology demanded both an easy-to-use platform and education for employees on how to master it. This roll out identified champions within the company to communicate the value of the technology, and leveraged onboarding resources from Citrix to simplify employee training.

The Challenge: Gaining technology adoption for 70 offices

As the largest B2B IT provider in Germany, Bechtle’s success depends on having an IT environment that supports today’s challenges and enables future growth as business needs change. This means being able to onboard and accommodate employees at a wide range of skill levels, and having an easy-to-use, flexible technology platform to deploy new apps. With this kind of environment coupled with training and support, Bechtle can drive vast user adoption.

Adopting a flexible, easy-to-use platform that any employee can master

As part of its future-proofing strategy, Bechtle chose Citrix to simplify its technology environment across the business. In addition to deploying Citrix Workspace to deliver a secure app, desktop, and file experience for employees, the strategy included Citrix Networking solutions. The result is Bechtle’s IT team had choices as to how to manage its cloud journey. At the same time, the IT team customized user adoption and training resources to help each Bechtle user have a great experience using Citrix technology.

Empowering employees with anywhere access to essential apps and data

Today, Bechtle employees across Europe have access to the business apps and information they need on any device and in any location. By simplifying the technology infrastructure, Citrix enabled employees across the company to work in the way that best suits them.

For all the different kinds of users and roles we have within our company, the user experience still should be good. That's what, at the end, Citrix is enabling us to do.
Marco Stalder
Team Leader of Workspace Services


Citrix product

business locations to support

countries in which Bechtle operates

employees supported with Citrix technology