Unifying a fragmented IT infrastructure
As a vital link between continents and people, MSC recognized that its IT systems needed to be reworked to best serve the evolving needs of its global customer base. In a fast-changing and competitive industry, the company saw an urgent need to upgrade. It required centralized, secure access to critical applications, along with greater visibility and control across its environments. MSC’s vision was to move from decentralized local systems to a unified global cloud environment, capable of meeting customers’ demands worldwide.
Enabling secure, workplace flexibility
Citrix has long been a trusted partner for MSC. In the last five years, the relationship has deepened into one involving daily collaboration with direct access to product developers. This close engagement allows MSC to give input at the development stage, ensuring that solutions meet precise needs. Most recently, the collaboration has supported MSC’s shift from standard application publishing to secure private access—a change that has significantly improved user experience, generated enthusiastic feedback, and streamlined cloud costs and IT operations.
Transforming MSC’s security strategy from a fragmented setup to a unified, centralized model aligns with its broader goal of creating a single control point for all applications and services—fully compliant with global regulations. Citrix has played a key role in this evolution, providing both robust IT management tools and a unified platform for delivering services to internal and external users.
"Citrix helps us gather all the relevant information from our various applications, enabling us to correlate incidents and ensure we have everything needed to analyze and identify any issues within our environment,” says Bruno Sicchieri, Chief Information Security Officer, MSC.
As it becomes increasingly more common for employees to use multiple devices for work, each endpoint is seen as a potential security risk. Citrix’s solutions enable MSC to tightly manage these endpoints, safeguarding and prioritizing security. This marks a natural progression in the company’s approach, shaped by evolving user needs and a dynamic threat landscape. “With Citrix, we can keep all endpoints to our IT services under control,” says Sicchieri.
The global shipping leader has implemented a powerful use case for Citrix Secure Private Access™, transforming how its fleet position application is delivered across the organization. Initially published through traditional desktop methods to maintain zero-trust principles, the company had to adapt, as captains needed mobile access to be able to better prepare terminal operations. Secure Private Access now enables access to critical information directly on mobile devices without compromising security requirements – supporting smooth and efficient port operations.
