What are the biggest challenges your clients are currently facing? How have the demands on IT and on you as a general IT provider changed in recent years?
The infrastructure of the modern workplace is in a state of flux. Flexibility is an unavoidable buzzword today. Whether it’s an office workstation, working from home, in a SOHO environment, on the client‘s premises or from a road office – location-independent working is increasingly in demand, and this also presents IT with new challenges, of course. Rapid provisioning times for new employee requirements are a must and, of course, everything has to work perfectly. Collaboration tools need to be integrated and resource sharing of audio and video systems is also a big issue. Here, too, Unicon offers the ideal approach for meeting these requirements
What are typical objections from clients and how do you counter them?
There are often reservations about Linux-based operating systems, claiming that they are not as flexible as Windows. However, since we generally offer not only the operating system alone, but VDI solutions as a whole, this objection is hardly ever raised. There are also often question marks when it comes to implementation. Thanks to Unicon’s support in driver packaging, though, implementation is easier than you would think.
How quick is the software rollout? How intuitive is the application of the solutions? Do the employees need special expertise?
Depending on the size of the client, the rollout can take between one hour and up to three months. Technicians or IT administrators need an introduction to the system and training. This is not necessary for end users, as the operating system simply boots through and is intuitive to use.
