Welcome to Select Services

Support that goes above and beyond

Everything you need to succeed.

As a Select Services customer, you've got best-in-class response times, 24/7/365, for your most critical issues.

But you've also got a whole lot more to help you put Citrix technology to work in your organization, including:

Support and maintain

Contact us any time for critical issues or during your local business hours for less serious ones.

Open as many support cases as you need, and get support fast:

  • Less than 30 minutes for site outages (severity 1)
  • Less than two business hours for site degradation (severity 2)

You get the following exclusive tools and resources through your Select Services subscription:

Support:

Maintain:

Enable

Build your skills with unlimited, on-demand access to the Select eLearning Subscription, which is continually refreshed as new product versions are released.

Learn the latest troubleshooting techniques straight from our experts with a seat at our TechEdge training event.

Guide

Access premium Knowledge Center support articles and best-practice guides that walk you through product installation, configuration, or upgrades.

If you have trouble finding the right article, you can open a live chat.

Monitor

Address issues before they get serious.

Use Smart Tools or Call Home to schedule regular, automated health checks of your XenApp and XenDesktop environment. Or use Workspace Environment Management to optimize application response times with intelligent resource management.

Get started with Select Services.

Download the full Select Services guide

Still have questions? Contact us.

Want to know more about Select Services for your organization?