Welcome to Select Services.

Support that goes above and beyond.

Here's everything you need to succeed.

As a Select customer you've got best-in-class response times, anytime, for all your most critical issues.

But you've also got a whole lot more to help you put Citrix technology to work in your organization, and make it a complete success.

In the navigation quickly access all your new features or click download to save our helpful Getting Started with Select Services Guide.

Support & Maintain

Contact us anytime for critical issues, or during your local business hours for less serious ones.

You can open as many support cases as you need, and our response times are best-in-class:

  • Under 30 minutes for severity 1 issues
  • Under 2 business hours for severity 2 issues

Check out the links below to explore the exciting features you have access to as part of your Select subscription.




Build your skills anytime with unlimited access to our eLearning courses.

Learn the latest troubleshooting techniques straight from our experts with a seat at our TechEdge training event.


Need help with product installation, configuration or upgrades?

Access the Knowledge Center to view support articles and exclusive best-practice guides - you can open a live chat for help finding the article you need.

Still struggling? Open a support case by phone or web. We'll work to answer all your questions.


Now you can address issues before they get serious.

Use Call Home and Smart Checks to schedule regular, automated health checks of your XenApp and XenDesktop environment. Or log in to Citrix Smart Tools, and identify and resolve common issues right now.

Get started with Select. Download your guide now.

Log in to discover everything you're entitled to with Select, how to get in touch, and much more.


Have questions? Contact us.

Want to know more about Select Services for your organization?

Learn more