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To help you plan and prepare for your maintenance and support needs, this page describes the key milestones and support policies in the product lifecycle for Citrix Application Networking products.
The date that signifies when a new product release may be ordered and fulfilled in all applicable languages, discount programs, delivery methods, and worldwide geographies.
The date on which Citrix publicly communicates the specific dates for a product’s End of Sales (EOS), End of Maintenance (EOM), and End of Life (EOL). This information is posted within the Product Matrix or Legacy Product Matrix Tables.
The date that signifies when a specific software or appliance release will no longer be available for purchase.
The date that signifies when a specific product release will have no further code level maintenance. At Citrix discretion, security related updates may occasionally be released to address issues that are reported to Citrix through the vulnerability response process.
The date that signifies when security related maintenance builds, technical support through phone, e-mail or e-service, and product downloads will no longer be available. Technical support for other issues will be limited to information contained in the Citrix Knowledge Center. If the issues cannot be corrected through this method, then an upgrade path or migration to the latest version or product replacement is recommended.
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