Lifecycle Milestones for Citrix Receiver

For each major version (e.g., v3.0) of a Citrix Receiver for Windows, Mac, Linux, HTML5, Java, or WinCE, customers will receive a minimum lifecycle of four years. The lifecycle consists of a Mainstream Maintenance Phase for at least the first three years followed by an Extended Maintenance Phase for the remainder of the lifecycle. The specific dates for each major release of these components will be posted in the tables below.

Citrix Receivers are supported only on operating systems versions that are supported by their manufacturer.

Mainstream Maintenance Phase

During the Mainstream Maintenance Phase, customers that remain current in a Citrix Technical Support program receive 24x7x365 worldwide support. Support includes assistance from experts and connects you to the latest troubleshooting tools, techniques and resources you need to protect your Citrix investment. Citrix will provide code-level maintenance in the form of minor version releases, and in some cases, Cumulative Updates (maintenance releases containing multiple fixes) when Citrix determines they are required to resolve issues with Receiver. The release of a minor version or Cumulative Update may define a new maintenance baseline. Citrix customers may be required to upgrade to a specific minor version or Cumulative Update to receive continued maintenance. When a new maintenance baseline is defined, Citrix will continue to provide support for each minor version (e.g., v3.3) for a minimum of 12 months after the release of the next minor version (e.g., v3.4). Minor versions may include functional enhancements as well as code-level maintenance.

Extended Maintenance Phase

During the Extended Maintenance Phase, technical support continues as before but code-level maintenance will be limited to security-related issues deemed critical by Citrix.

For Citrix Receiver for Android, BlackBerry, Chromebook, iOS, Windows Phone, or Windows 8/RT, customers that remain current in a Citrix Technical Support program receive 24x7x365 worldwide support for the version of Receivers that are currently available from the respective vendor app store. Code-level maintenance is provided with the next version made available in the respective vendor app store.

Receiver for Windows Long Term Service Release

Citrix offers Long Term Service Releases for Receiver for Windows as a benefit of Software Maintenance. Citrix will designate a specific version of Citrix Receiver for Windows as a Long Term Service Release (LTSR) version. Each LTSR version will have an active maintenance period ending when the next LTSR version is designated. A new LTSR version will be designated approximately every 18 months.

During the active maintenance period, a regular cadence of Cumulative Updates (CUs) will be released. CUs will be available for download from Citrix.com for customers with active Software Maintenance. These CUs will typically contain fixes, devoid of new functionality, allowing customers to retain the same base version for extended period of time. The release of CU for an LTSR version will define a new maintenance baseline and customers will be required to move to the latest CU to receive continued maintenance. After the End of Life (EOL) date for a specific LTSR version, no new Cumulative Updates will be provided for that base version. Citrix customers will be required to upgrade to the new LTSR base version established which might contain new functionality.

This program is limited to Receiver for Windows and is different from the XenApp and XenDesktop Long Term Service Release program. The current LTSR version for Receiver for Windows is 4.4. Please refer to the lifecycle milestones chart for the lifecycle dates for the current LTSR version.

Lifecycle dates for major versions of Citrix Receiver

The tables below list the major versions of the Receivers and their related components along with their minimum lifecycle dates:

Component Name   Version GA Date* EOM Date* EOL Date*
Receiver for Windows (view detailed lifecycle information) 4.x 26-Jun-13 26-Jun-16 26-Jun-17
Receiver for Windows Long Term Service Release   4.4.x 20-Dec-15 ~26-Jun-17 ~26-Jun-17
Receiver Desktop Lock 4.x 3-Dec-14 26-Jun-16 26-Jun-16
Receiver for Windows (view detailed lifecycle information) 3.x 24-Aug-11 24-Feb-15 24-Feb-16
Desktop Lock 13.x 24-Aug-11 24-Feb-15 24-Feb-16
Online plug-in for Windows 12.x 24-Mar-10 24-Mar-13 24-Mar-14
Receiver Updater for Windows 3.x 24-Aug-11 24-Aug-14 24-Aug-15
Receiver (Updater) for Windows 2.x 26-Aug-10 26-Aug-13 26-Aug-14
Receiver (Updater) for Windows 1.x 30-May-09 30-May-12 30-May-13
Self Service plug-in 2.x 20-Dec-10 20-Dec-13 20-Dec-14

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.


Succession Notes
Receiver for Windows 3.0 succeeded the Online Plug-in in 2011. The Online Plug-in (v 12) succeeded the XenApp Web Plug-in (v 11) in 2010.

Receiver was a self-service orchestrator and an updater in 2010. In 2011, this fully featured component was renamed to Receiver Updater. The component that retained the name Receiver includes the self-service orchestration feature but does not include the updater feature.

Component Name Version GA Date*
EOM Date*
EOL Date*
Receiver for Mac 12.x 30-Jun-15 30-Jun-18 30-Jun-19
Receiver for Mac** (view detailed lifecycle information) 11.x 15-Sep-09 15-Nov-15 15-Nov-16
Receiver (Updater) for Mac 2.x 26-Aug-10 26-Aug-13 26-Aug-14

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.
**Early versions were called Online plug-in for Mac


Succession Notes
Receiver for Mac 11.3 succeeded the Online Plug-in for Mac 11.2 in 2011.

Beginning with version 11.7, Receiver for Mac no longer can be deployed with Receiver (Updater) for Mac.

Component Name   Version GA Date*
EOM Date*
EOL Date*
Receiver for Linux 13.x 12-Nov-13 12-Nov-17 12-Nov-18
Receiver for Linux 12.x 24-Aug-11 12-Nov-14 12-Nov-15
Receiver for Linux 11.x 31-Jan-09 31-Jan-12 31-Jan-13

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name
Version GA Date* EOM Date* EOL Date*
Receiver for HTML5 1.x 30-Oct-13 30-Oct-16 30-Oct-17

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name Version GA Date*
EOM Date* EOL Date*
Receiver for Java 10.x 15-Mar-10 15-Mar-13 15-Mar-14

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name Version GA Date*
EOM Date*
EOL Date*
WinCE Client 11.x 17-Sep-10 17-Sep-13 17-Mar-14
WinCE Client 10.x 23-Jan-09 23-Jan-12 23-Jan-13

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name
Version GA Date*
EOM Date*
EOL Date*
Windows Mobile 11.x 17-Sep-10 17-Sep-13 17-Sep-14

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name Version GA Date*
EOM Date*
EOL Date*
 Solaris/x86 8.x 30-Jun-10 31-Dec-13 31-Dec-13
Solaris/Sparc 8.x 30-Jun-10 31-Dec-13 31-Dec-13

*Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.  

Component Name
Version/Model Language NSC* EOS* EOM* EOL*
Receiver for Blackberry** All Multiple 24-Sept-15 29-Feb-16 29-Feb-16 29-Feb-16

*Lifecycle Milestones: NSC (Notice of Status Change), EOS (End of Sales), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, click here.

**Please note that although the app will remain in Blackberry World until the EOS date of 29-Feb-16, Citrix recommends that new users stop installing the app on 30-Nov-15.

Component Name Version GA Date*
EOM Date* EOL Date*
Receiver for Windows 8/RT 1.x Mar-13 19-Oct-16 19-Apr-17

*Citrix will provide the Receiver for Windows 8/RT app in the Windows Store until EOL date declared above.   Also the replacement of the existing version in the store with an updated version will be at full discretion of Citrix.

Call us directly at

North America Toll free: 1 800 424 8749
Find Citrix Support worldwide  

Renew online through the Manage Maintenance Programs tool