ANALYST REPORT

Highest scores in all five DaaS Use Cases – four years in a row

2026 Gartner® Critical Capabilities for Desktop as a Service report

For the fourth consecutive year, Citrix was ranked the highest score in each of the five evaluated Use Cases in the 2026 Gartner® Critical Capabilities™ for Desktop as a Service report. Our takeaway from these results: Citrix delivers secure, high-performing virtual apps and desktops across cloud, on-premises, and hybrid environments, giving enterprises the freedom to choose their infrastructure and optimize cost.

Gartner scored DaaS providers, and then applied those scores across five common enterprise Use Cases:

  • Cost Optimization

  • High Security and Compliance

  • High Performance

  • Enterprise Architectures

  • Flexible Hosting Locations

Download your complimentary copy of the 2026 Gartner® Critical Capabilities for Desktop as a Service report to learn more.

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Product/Service Scores in Use Cases
Product/Service Scores in Use Cases

Gartner, Critical Capabilities for Desktop as a Service, By Sunil Kumar, Stuart Downes, Todd Larivee, 5 August 2026.

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