ANALYST REPORT

2025 Gartner® Critical Capabilities for Desktop as a Service Report

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“As an essential companion to the Gartner Magic Quadrant, this methodology provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. Use this research to further investigate product and service ratings based on key capabilities set to important, differentiating use cases.” 

Citrix was ranked first by Gartner in all five Use Cases. In our view, this is a reflection of our investment in improvements to our hybrid capabilities, cloud integrations, advanced monitoring capabilities, and security features, to deliver a robust, enterprise-grade IT solution.

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Citrix placed first in the Remote Workers use case in the 2025 Gartner® Critical Capabilities for Desktop as a Service Report.

Gartner, Critical Capabilities for Desktop as a Service, By Sunil Kumar, Todd Larivee, Stuart Downes, 18 August 2025.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from https://www.gartner.com/doc/reprints?id=1-2LOVVWT9&ct=250819&st=sb.