Citrix is rethinking what shapes a workplace in the digital economy. We’ve partnered with Quartz to explore everything you need to know about workplace experience (WX). WX is the application of customer experience applied to today’s workforce. It’s digital and physical spaces, processes, and cultures.

The second course in our Workplace Experience series, WX102, explores workplace technology, misconceptions about productivity and how working less can actually help employees work better. The Citrix Workspace can combat some of those workplace distractions and lead to higher work productivity and employee engagement. WX102 explores this concept through three lenses: Time, Technology, and Tasks.

Time Is Mine

Employees are smart and, let’s face it, demanding. They are challenging every assumption about work and expecting consumer-like experiences on the job. Our digital economy requires flexibility, and we’re looking for technology that matches the level of ease we get with our tech at home. Employee success depends on a good WX, and its paramount for companies to provide a good employee experience to attract and retain the best talent. With a Citrix Workspace, employees can work wherever and whenever it’s convenient for them. It empowers them to work where and when they want, helping them deliver their best. This flexibility enables the workforce to focus on doing their job, meaning they’re able to think strategically about the work, rather than performing their job and going through the motions.

Overwhelmed by Technology

Let’s tackle the vast amount of workplace technology employees interact with and the effect it can have on productivity. A 2018 analysis of 50,000 knowledge workers found they spend 40 percent of their day switching between chat apps and productive work. That’s almost half the day! Citrix Workspace gives people everything they need to work smarter and faster in a unified, personalized experience. All their apps and data are at their fingertips so they can be more engaged with their work. Just sign in once, and go. Think less app sprawl, more integration and improved work productivity.

Tasks That Distract

Distracted much? App notifications, approvals, and phone calls and messages can feel like constant intrusions that keep you from staying focused. Many employees face burn out, which is why a strong (WX) strategy is more important than ever. Think about how many tasks an employee completes in a day that could be automated, from approving expense reports to submitting time-off requests. Your people spend a lot of their day on work that isn’t engaging or productive. That’s exactly why Citrix Workspace is going to make busywork a thing of the past. Our digital workspace will make completing routine tasks quick and easy with a virtual assistant that automates repetitive tasks and simplifies workflows.

Take WX102 to learn more about workplace technology and how working smarter can help employees work better.