California Consumer Privacy Statement

Effective: January 1, 2020

This California Consumer Privacy Statement supplements the Citrix.com Privacy Policy and applies solely to California consumers. This Statement is intended to address the relevant notice requirements of the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. (the “CCPA”), and certain terms used herein have the meaning given to them in the CCPA. Nothing in this Statement is intended to contradict or limit the applicability of the information provided in the Citrix.com Privacy Policy.

This Statement does not apply to Citrix personnel. In addition, if you are applying for a career opportunity with Citrix, please view our Citrix Recruitment Privacy Notice for more information about our privacy practices with respect to applicant data.

Collection and Disclosure

During the prior 12-month period, we may have:

  • Collected the following categories of personal information about you:
    • identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name;
    • signature, bank account number, credit card number, debit card number, and other financial information;
    • commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
    • Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
    • geolocation data;
    • audio, electronic, visual, and similar information;
    • professional or employment-related information; and
    • inferences drawn from any of the information identified above to create a profile about you reflecting your preferences.
  • Collected personal information about you from the following categories of sources:
    • from you, for example, through your interaction with the Offerings;
    • third parties such as your employer, company administrator or business partner, through their use of the Offerings;
    • our affiliates;
    • social media networks;
    • personal information contained in forums, blogs, and testimonials you provide or that we obtain from publicly available sources (such as social media channels);
    • marketing and business information enrichment sources; and
    • advertising networks.
  • Collected personal information about you for the following business or commercial purposes (in addition to the purposes listed above in our Citrix.com Privacy Policy):
    • performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
    • auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
    • short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
    • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
    • debugging to identify and repair errors that impair existing intended functionality;
    • undertaking internal research for technological development and demonstration; and
    • undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
  • Disclosed for a business purpose the following categories of personal information about you:
    • identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name;
    • signature, bank account number, credit card number, debit card number, and other financial information;
    • commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
    • Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
    • geolocation data;
    • audio, electronic, visual, and similar information;
    • professional or employment-related information; and
    • inferences drawn from any of the information identified above to create a profile about you reflecting your preferences.
  • Shared your personal information for the business purposes described above with the following categories of third parties:
    • our affiliates and subsidiaries;
    • vendors who provide services on our behalf;
    • persons connected to your business, such as your employer, company administrator or business partner;
    • our customers and partners, to inform them about their users’ use of our services and Offerings;
    • our joint marketing partners, sales partners and other business partners; and
    • third-party marketers (who may combine your personal information with their own records, and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers.
  • Sold the following categories of personal information about you:
    • identifiers such as a real name, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, and other similar identifiers;
    • Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements; and
    • inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

California Consumer Privacy Rights

You may have the right to request, twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you;
  • the categories of sources from which we collected the personal information;
  • the business or commercial purpose for which we collected or sold the personal information;
  • the categories of third parties with whom we shared the personal information; and
  • the categories of personal information about you that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose.

You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties. In addition, you have the right to request that we delete the personal information we have collected from you.


You have the right to opt out of the sale of your information. To opt out, click here.

To submit a request related to other rights, you may contact us as specified in the How To Contact Us section of the Citrix.com Privacy Policy. To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.