A few months ago, we introduced you to the concept of a “Cloud Coach” — the dedicated Customer Success Manager (CSM) that all Citrix cloud customers receive upon purchase. If you’re not familiar with the program, read this blog or check out this infographic to get caught up.
To expand this offering, we’re excited to announce the opening of our new self-serve, self-paced path to cloud: the Citrix Cloud Success Center.
This is do-it-yourself (DIY) cloud heaven.
We understand there is an active community of DIYers who simply prefer to go it alone. Whether you’re motivated by burning the midnight oil or by living the Citrix workshifting dream, this digital experience gives you a path to cloud 24x7x365.
Chock-full of new cloud resources and use cases, the Citrix Cloud Success Center will accelerate your cloud journey with step-by-step guidance on everything from setting measurable business goals to implementing a new Citrix environment.
Five Steps, One Leading-Practice Path
Once you’ve signed in, you’ll see a dashboard containing five steps common to all successful Citrix cloud deployments. These steps contain interactive workbooks, webinars hosted by Citrix experts, click-by-click technical instructions, and much, much more.
Here’s what to expect in each step:
- Plan your project — You’ll learn how to create a Success Plan by setting measurable goals mapped to key business outcomes.
- Review the prerequisites — You’ll review the key considerations and technical requirements for your deployment.
- Build the infrastructure — You’ll follow click-by-click instructions to install and configure your new Citrix cloud services.
- Prepare your end users — You’ll access customizable end-user adoption kits designed to help your organization communicate the benefits of your new solution.
- Manage and optimize — You’ll get an expert introduction to the powerful tools available for monitoring, maintaining, and optimizing your environment.
Together, these five steps add up to one proven, leading-practice path to the cloud that you can follow at your own pace.
Fully Empowered, Constantly Supported
The Citrix Cloud Success Center enables you to take full ownership of your cloud journey while following expert Citrix guidance at every step. And if you need additional assistance, keep in mind that you can engage your CSM at any point along the path.
In the coming weeks, we’ll introduce you to many of the experts who contributed to the site and provide an overview of the most popular tools and resources.