A recent global survey from Harvard Business Review and our friends at Microsoft found that 80% of IT and business executives believe digital disruption is impacting their industry, with nearly half expecting it to render their organization’s traditional business models obsolete by 2020.
Such digital transformation spares no industry. Not even the postal service.
So, when the Croatian Post found it couldn’t keep up with the digital demands of the market and the innovation needs of its users, it turned to Citrix for help.
With more than 9,500 employees spread across more than 1000 offices responsible for mail delivery throughout the Republic of Croatia, Croatian Post facilitates half a billion customer transactions each year spanning traditional postal delivery. Market demands were driving the organization to move beyond mail delivery and introduce wide range of new products and services, including digital payment, commerce, and service offerings. To keep up, the Post’s IT team knew it had to modernize its organization’s highly-distributed technology infrastructure and aging thin-client software – all without disrupting the availability and performance of mission-critical applications that keep its traditional business running.
You look for a solution that will help you centralize your IT infrastructure so it reduces maintenance demands, costs, and the time it takes to deploy new applications and services.
With Citrix, the Croatian Post was able to balance both, supporting a hybrid-cloud strategy that gave users improved experience, the organization improved security, and IT greater flexibility and choice. The combination Citrix XenDesktop and Citrix XenMobile enhanced experience for postal workers, providing reliable access to the applications they need from the distribution center to the delivery location. Citrix NetScaler Gateway and Citrix NetScaler App Delivery Controller (ADC) gave IT simplified deployment, improved application load-balancing performance, and enhanced security all in one product.
As a result, the Croatian Post was able to modernize its IT environment while maintaining and improving the performance of mission-critical apps employees rely upon. In addition to improved security and performance, Citrix NetScaler helped establish an active data center backup to maximize usage of both Croatian Post’s primary and backup sites.
I like Citrix technology because it works. I like Citrix technology because it’s easy to implement. And I like Citrix technology because all my old applications work as well as before.
As Croatian Post Director of IT Infrastructure Dubravco Mihalić says, “I like Citrix technology because it works. I like Citrix technology because it’s easy to implement. And I like Citrix technology because all my old applications work as well as before.”
In this week’s edition of the Citrix 100 Days of Customers video series, Mihalić discusses how Citrix solutions Increased productivity, enhanced security, and improved business agility for Croatian Post.