Are you finding it difficult to scale your hosting business due to difficulty managing multiple XenApp and XenDesktop domains? Is it difficult to audit customer service assignments and perform business analyses? Is your go to market strategy and multi-customer management affected by the complexity in setting up multiple offerings?

If you are finding yourself in any of the above situations, we have some good news for you. The latest release of the Hosted App and Desktop Service (HAaD) in CloudPortal Services Manager will wipe these challenges off your plate.

What is the Hosted Apps and Desktops Service?

CloudPortal Services Manager Hosted Apps and Desktops Service enables Citrix Service Providers to deliver and manage multi-tenant hosted XenApp and XenDesktop services from a single management interface – reducing complexity and helping scale across multiple customers/tenants.

Get Optimized Multi-Tenant Hosted Apps and Desktops Delivery with Latest HAaD Service

With the latest HAad Service, adopt enhanced ways to grow your margins, strengthen your portfolio and drive customer satisfaction:

  • Deliver Hosted App and Desktop Services: Deliver hosted offerings at lower cost and with higher margins using a multi-tenant architecture and comprehensive control panel.
  • Easily Scale a Multi-Tenant Hosting Business: Quickly scale your business with simplified onboarding, powerful automation and design flexibility – all managed within a single platform.
  • Increase Technical Bench Productivity: Enable fast access and management of app and desktop services – 10x faster performance when managing service offerings.
  • Simplify and De-risk Upgrades: Gain peace of mind with a flexible multi-site architecture that reduces downtime and improves risk management during upgrades and delivery of services.

New Features Supported in the Updated HAaD Service

For all of you techies, here is how the latest HAaD service will empower you:

Easily Scale Multi-Tenant Environments and Maintain Version Flexibility

  • Multi-site Support: Scale your infrastructure independently while maintaining flexibility with multiple versions of XenApp and XenDesktop.
  • Upgrade via Migration: Independently manage multiple XenDesktop sites within a single platform – allowing a simple low risk upgrade and migration path.

Multi-site management for hosted apps and desktops.

Multi-site management for hosted apps and desktops.

Co-existence of Multiple Versions: Version agility allowing the use of existing infrastructure and onboard new customers to latest version of XenApp and XenDesktop.

Streamline Service Delivery with Simplified Management

  • Simplified/Faster Onboarding: Quickly onboard new customers and applications with simplified app onboarding and bulk user provisioning.
  • Optimized Service Delivery and Usability: Identify and assign offerings as shared or private in a couple of click without the need for a complex naming convention.
  • Simplified Offering Management: Quickly understand offering assignment across all multi-tenant sites and Shared/Private modes from an intuitive management portal.

Delivery group management and configuration.

Delivery group management and configuration.

Deliver Multi-Tenant Offerings Faster with Improved Performance

  • 10X Faster Performance for Delivery of Offerings: Rapidly deliver offerings in a muti-tenant environment for “A” customer and “B” offerings across a set of “C” users.
  • Detailed Usage Insights: Gain detailed insights into service usage and customer assignments – helping decisions that enable faster delivery of services.

Site deployment, usage and assignment.

Site deployment, usage and assignment.

Achieve continuous delivery of services

  • Robust Design and Architecture with Enhanced Support: Independently update various versions of XenDesktop, StoreFront and VDA versions by leveraging flexible architecture.
  • Risk Management: Manage upgrade risks by independently validating update and migration procedures thereby eliminating downtime.

For a more in-depth look at what’s new, please join us for a webinar on July 26 at 10AM Eastern – Register now

Also released today: Skype for Business Service for CloudPortal Services Manager

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