Secure Hub now supports the use of the Citrix Workspace app.
If you have been following along since Citrix Synergy in May, you know that the much-anticipated Workspace app is here! And as of this week, the Workspace App will be made available on iOS and Android in a phased roll-out over the span of a week.
So, what does this mean?
We’ve aligned our Citrix portfolio to provide your users a consistent experience across any device: mobile, laptop, thin client or desktop. With the Workspace app, you can deliver a unified and comprehensive digital workspace to your employees on any device with single sign-on (SSO) access to Windows, Linux, SaaS/Web and mobile apps, virtual desktops and even file sources.
Below, I’ve broken down what you can expect from the Workspace app for new Citrix Endpoint Managament (formerly XenMobile Service) customers, for current XenMobile Service customers, for on-premises XenMobile customers, and for those considering Citrix Endpoint Management (not yet customers).
New Citrix Endpoint Management Customers
If you have yet to deploy Endpoint Management, now that the new Workspace app is available and compatible with Secure Hub, your users will experience the new Workspace app UI once you deploy Endpoint Management. Users will download Workspace App from the Google Play or Apple App Store and when opening Workspace App, users will be prompted to set up Secure Hub when downloading Secure Mail or Secure Web onto their devices from the Workspace App store.
Current XenMobile Service Customers
Secure Hub support for the Workspace app store is only available with re-enrollment. We will soon support migration in order to avoid re-enrollment, but if your organization doesn’t mind re-enrolling and would like to start using the new mobile Workspace app UI, you can contact Citrix support to enable the Workspace Platform mobile feed.
If re-enrollment is not an option, users will continue to use Secure Hub for their app store. For users with Citrix Receiver on their devices, they will see the Citrix Receiver icon change from black to blue and the name will change from “Citrix Receiver” to “Citrix Workspace app”. There will be no other change to the Citrix Receiver UI, and Secure Hub and Citrix Workspace app will continue to work as separate apps. We are currently working on a migration solution that will allow our existing XenMobile Service customers to “turn on” the new Workspace app UI without re-enrollment. This is targeted for later in 2018.
XenMobile On-premises Customers
It’s business as usual. There will be no disruption to your employees’ Secure Hub, Secure Mail and/or Secure Web experience. Users will continue to use Secure Hub as their app store. If users have Citrix Receiver on their devices, they will see the Citrix Receiver icon change from black to blue and the name will change from “Citrix Receiver” to “Citrix Workspace App.” There will be no other change to the Citrix Receiver UI, and Citrix Secure Hub and Citrix Workspace app will continue to work as separate apps.
The Workspace app experience is available for customers with at least one Citrix Cloud service. We recommend customers migrate to XenMobile Service to start taking advantage of the many benefits of the Workspace app. Reach out to your sales rep today to get more information on our new pricing to transition to the cloud.
Not an Endpoint Management Customer?
For new Workspace customers or existing Workspace customers who have opted in without Endpoint Management, your users will download the Citrix Workspace app and see the blue icon and updated Workspace app experience.
Consider integrating your workspace with Endpoint Management to benefit from additional security, along with our world-class apps: Secure Mail and Secure Web. Learn how you can improve your Workspace app experience with Endpoint Management to provide additional management and policies for all devices HERE.
For information about the Citrix Workspace app experience for Mac, Windows and thin clients visit What’s New.
For additional information about Citrix Workspace app click HERE.