Here’s a cool tidbit about user authentication for the Citrix Cloud management plane that you might not know.

Do you ever have a hard time remembering the right username and password combination? With the Citrix Identity Platform, which is integrated into the Citrix Cloud management plane, you can securely use any of your login credentials or any of your login credentials to gain access to your Citrix Cloud services.

Please see the steps below to understand how to successfully verify your various login credentials. It is important to note that sometimes you will be asked to verify an account more than once following your initial verification. This is to ensure that your accounts remain secure and connected to the Citrix Identity Platform.

Citrix Identity Platform — Email Verification Process

Step 1: Go to and simply type in your credentials. You can use any credentials you want (including your email address) and click sign in.

Step 2: Assuming this is your first time logging in, you will then see a message asking you to verify your account via an email.

It’s important to note that you are verifying that your login credentials belong to your email address, NOT your email address itself. This means that every time you use different login credentials for the first time you will need to repeat this process.

Check your email and click on the “Confirm Your Account” button

Step 3: Once the Citrix Identity Platform finishes setting up your account, you should see the following screen:

Note: In some instances, you may also see a “Sign in” button that will allow you to sign in again without retyping your credentials. If there is no button, you must return to and log in again.

And you’re done! If you want to log in with your other credentials simply follow these steps again. Remember that any and all of your credentials will get you to the same account assuming that you use the same email address for and

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