At Citrix, we know the value a Long-Term Service Release (LTSR) can have for customers, especially in highly regulated industries that require certification testing for your business-critical applications. Along with the general availability of the Citrix Virtual Apps and Desktops 1912 LTSR, we’re announcing a tech preview Citrix Workspace app for Windows 1912 LTSR (due for general availability in Q1 2020).
Customer feedback is essential as we shape products at Citrix. Your feedback has driven several improvements and quality fixes in this release of Citrix Workspace app. We have also made some requested enhancements to installation that IT admins should note:
- In earlier versions, if an admin tried to install the Citrix Workspace app in a system that has a user-installed instance of the app, the admin installation was blocked. With this LTSR, administrators can override the user-installed instance of the Citrix Workspace app.
- Previously, you couldn’t update the Citrix Workspace app as a user if there was an admin-installed instance of the app. With this LTSR, users can update the Citrix Workspace app on an admin-installed instance of the app.
This release also previews our app-protection capabilities — enhanced security when using Citrix Virtual Apps and Desktops. With this feature, Citrix Workspace app provides anti-keylogging and anti-screen-capturing capabilities, helping to protect sensitive data from misuse or theft.
We know there’s a ton of interest in the Citrix Workspace app LTSR, so we’ve put together some FAQs to help you learn about this release:
How does the LTSR program work for Citrix Workspace app?
Citrix will designate specific versions of Citrix Workspace app as an LTSR version, which has a three-year support cycle. During the active maintenance period, a regular cadence of Cumulative Updates (CUs) will be released. These CUs will typically contain fixes, devoid of new functionality, enabling customers to retain the same base version for an extended period of time.
The release of a CU for an LTSR version will define a new maintenance baseline, and customers will be required to move to the latest CU to receive continued maintenance. After the End-of-Maintenance (EOM) date (yet to be announced), no new CUs will be provided for that base version, and customers will be expected to move to the next LTSR. This program is limited to Citrix Workspace app and is different from the Citrix Virtual Apps and Desktops LTSR program.
How do I decide whether I should choose the LTSR or the Current Release (CR) track?
Our earlier blog CR or LTSR: Choice is Power lays out the benefits of both programs to help you decide what’s best for your organization.
For which platforms will the Citrix Workspace app LTSR program apply?
The LTSR program for the Citrix Workspace app applies only to the Windows platform (Win32 application).
When can I expect the release of Citrix Workspace app for Windows LTSR?
Citrix is targeting the release the Citrix Workspace app LTSR for 2020 Q1.
What is the planned version number of the Citrix Workspace app LTSR?
The Citrix Workspace app LTSR will be versioned 1912 to maintain consistency with Citrix Virtual Apps and Desktops LTSR versioning.
Which features/capabilities of the Citrix Workspace app will be supported as part of the LTSR program?
All the Citrix Virtual Apps and Desktops features released through the Citrix Virtual Apps and Desktops LTSR will be supported under the LTSR program. The following combinations are supported:
- XenApp/XenDesktop LTSR 7.6 + Workspace app LTSR 1912
- XenApp/XenDesktop LTSR 7.15 + Workspace app LTSR 1912
- Citrix Virtual Apps and Desktops LTSR 1912 + Workspace app LTSR 1912
- Citrix Virtual Apps and Desktops Current Release + Workspace app LTSR 1912
Will I be able to upgrade from Citrix Receiver LTSR 4.9 to the Citrix Workspace app LTSR?
Of course! You can easily upgrade from Citrix Receiver 4.9 for Windows (or any Citrix Receiver 4.9 cumulative updates) to Citrix Workspace app LTSR.
What do I need to keep in mind while using the Citrix Workspace app LTSR tech preview?
We recommend that you use the Citrix Workspace app LTSR tech preview only for testing purposes. Please do not deploy the preview version of the app in production environments. It’s important to note that you will be unable to upgrade from Workspace app LTSR tech preview to Workspace app LTSR when released; you will need to manually uninstall the tech preview and install the Workspace app LTSR.
How can I report issues, suggestions, or comments with the tech preview?
Please use our quick feedback form to submit any issues, questions, and commentary, which we will use to improve quality and refine features.
Here’s wishing you a happy holidays, and stay tuned for the public release of the Citrix Workspace app 1912 LTSR!
This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company’s key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
