Picture this: You are an insurance agent, and you’re at your client’s site needing to swiftly scan some documents for the KYC process and get them onto your virtual desktop. Traditionally, it’s a marathon of steps: snapping a photo on your device, juggling it through a cloud drive or email, and finally logging in to download it onto your virtual desktop. Whew, talk about a hassle! What if I told you there’s a simpler way to handle this chaos? 

Rapid Scan helps solve this cumbersome process. Say goodbye to the photo shuffle game. This feature allows you to effortlessly snap a picture using your iPhone or iPad and promptly save the document directly onto your virtual desktop. No detours, no additional logins — just a direct line from your device’s camera to your virtual desktop. It’s like a shortcut designed to make your life easier.

Now, let’s talk modes. There are two: standalone and companion. Standalone is when you use your iPad camera directly and save it to your virtual desktop. Here’s the cool bit: if you’re logged into the Citrix Workspace app on multiple devices, like your Mac and iPhone, you can tap into the companion mode. This means snapping a pic with your iPhone and seamlessly saving it to your virtual desktop on your Mac. Neat, right?

Need help setting this up? Check out this article on configuring Rapid Scan for the Citrix Workspace app.

Okay, you’ve scanned that document. What if you need a hard copy? 

Apple’s AirPrint feature swoops in for printing needs. No need to install any drivers—just quality prints straight from your iPhone or iPad. And guess what? Citrix Workspace app supports AirPrint. Just make sure your printer supports AirPrint too and that both your device and printer are on the same Wi-Fi network. You can find a list of compatible printers here.

Take a moment to watch this video showcasing the scanning and printing capabilities from within a virtual desktop on an iPad. It might give you a clearer picture of how it all works seamlessly together.

Get Started

There you have it: easy scanning and printing right from your iPhone and iPad. Both features of these features are available in preview! If you want to enable these features on your devices, just fill out this form

Hope this streamlines your workflow and puts a smile on your face!


Disclaimer: This publication may include references to the planned testing, release and/or availability of Cloud Software Group, Inc. products and services. The information provided in this publication is for informational purposes only, its contents are subject to change without notice, and it should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for products remains at the sole discretion of Cloud Software Group, Inc.