Organizations across industries are finding that improving employee experience leads to better engagement and productivity — and better outcomes. So what role does technology play in employee experience? Citrix recently worked with the Economist Intelligence Unit to investigate the role technology plays in employee experience. According to the survey results, 47 percent of executives said technology improves employee engagement when it provides ease of access to information.
Ease of access to information. That makes sense, especially considering that employees deal with as many as 11 different apps a day to get their work done and spend about 10 hours a week searching for the information they need. This suggests we need to balance availability of business-critical technology with ease of use and ease of access.
So how do we adopt new technology that moves the organization forward without adding another tool that’s really just a barrier to finding essential information? The answer is prioritizing personal productivity in addition to team collaboration.
Collaboration Tools in Moderation Improve Work Productivity
One of the biggest drivers of employee productivity is collaboration, and easily keeping up to date with team members wherever they’re working is crucial. For many businesses, it’s a big challenge to ensure employees have the right tools to help them succeed without overwhelming them with too many apps.
To avoid overloading employees, companies should focus on solutions that integrate collaboration tools with existing enterprise systems. This enables employees to complete tasks or receive updates in an intuitive personalized interface for all their work, which reduces the need to switch between applications.
Enable Employees to Engage in Meaningful Work
While technology that enables openness and collaboration can help workers get more done, collaborative overload is a real concern. Consider the number of notifications you get each day and then the amount of time it takes to refocus on your work after each notification. It’s likely that most of these interruptions don’t pertain to your immediate priorities. This points to the need for technology that shifts focus toward personal productivity rather than notifying you about every single change at work.
Digital workspace solutions, like Citrix Workspace with its intelligent capabilities, unify business apps all within a single, simplified interface, leveraging machine learning so employees receive personalized and relevant information and tasks. This lets employees stay in touch when collaboration is needed while reducing distraction from unnecessary notifications.
Improve Employee Experience with Citrix
Using new technology to boost work productivity is great, but enterprise applications often don’t play nicely together. That’s where Citrix Workspace comes in. In addition to providing a secure environment, Citrix Workspace leverages microapps built on top of existing enterprise systems. These microapps sync data from your systems of record — legacy, on-premises, or SaaS — to deliver personalized, relevant tasks and data to employees on any device, working from anywhere.
