Did you miss an email notification from Citrix Cloud Monitor because of overheads in configuring an SMTP server that accepts notification emails? Well, not anymore! With the latest version of Cloud Monitor, there’s no need to configure an SMTP server. Now Cloud Monitor uses Citrix Cloud Notifications to send notification emails.

We know how important it is that the right people receive email alerts at the right time, with the right information. These emails can deliver critical updates, including warnings, and help admins avoid last-minute hassles and control their systems more effectively.

Now, Monitor sends notification emails for configured alerts and probe emails. An alert is configured using alert policies. When the alert threshold is met, an email is sent to the recipients in the alert policy.

Previously, the email was sent using the SMTP server configured by the user on the SMTP configuration page. The SMTP servers in most enterprises are on premises. With Monitor in the cloud, it was difficult for the inbound connection rules of the on-premises SMTP servers to identify and accept these emails. The other option users had was free, public SMTP servers, which have limits on the volume of emails they can relay.

To solve these problems, we integrated Citrix Cloud Notifications with Monitor to send notification emails. Now, with this integration in Monitor, all you need to do is input the email addresses of the admins being notified in the notification preference box on the Alerts Page, if you haven’t already. This feature is available out of the box. Here’s what it looks like:

  1. We’ve removed the Email Server Configuration tab from Alerts the Page because Monitor uses Citrix Cloud Notifications to send emails.

  1. The Notification Preferences box is enabled by default so you can add the email addresses to which you want alerts sent.

Citrix Cloud Notifications makes it simple to send an email without requiring you to configure an SMTP server for Monitor. And you’ll never miss another Cloud Monitor email again. Check out what’s new with Citrix Virtual Apps and Desktops service and learn more about alerts and notifications.