A new CSP survey report from the Citrix Service Provider Center of Excellence has highlighted many interesting trends observed by our Citrix Service Providers (CSPs).

Some of the highlights of the report are:

  • The Desktops-as-a-Service (DaaS) market has matured and grown to the point where large organizations are embracing cloud-hosted services
  • Service providers continue to change their IT infrastructure models, add new services, and provide packaged applications and IT services to larger organizations.

Earlier this year, a webinar was hosted for the partners earlier in which we discussed all our findings from this survey. For those that have missed this webinar, we have made the on-demand webinar available for you, so that you can still participate and learn about our findings from this very informative survey!!

The following critical findings from the survey have been discussed in the on-demand partner webinar:

Global Appeal

The survey included respondents from more than 25 countries in every major global region illustrates the global appeal of the CSP program.


Maturing Market

Responses showed that the percentage of service providers that are delivering apps and desktops to larger organizations has doubled, indicating greater trust in DaaS among mid-sized to large businesses. The survey also showed a consistent DaaS growth projection among service providers, indicating a maturing market and healthy demand.


Desire to Embrace the Cloud

Even though currently CSPs continue to prefer delivering services from their own data centers or co-location facilities, a significant percentage of providers aspire to migrate to cloud-based infrastructure in the next 12 months.


Consistent Vertical Market Appeal

DaaS and related services have a consistent appeal across a broad range of vertical markets. While the survey respondents specialize in markets ranging from healthcare to manufacturing to financial services to construction, most specialize in their respective vertical markets to limit competition and preserve their unique value and margins.

In order to get a complete insight into our findings and though leadership, we highly encourage you to participate in our on-demand webinar.

Interested in joining the Citrix Service Provider Program? Contact csp@citrix.com