Digital transformation requires businesses to focus on delivering a compelling employee experience that extends from the first day on the job to the technology used every day by employees. The employee experience is a differentiator in a tight talent market and helps increase productivity and engagement, resulting in better business outcomes and higher customer satisfaction.
Technology and what employees use daily — and how they use it — differs between roles and responsibilities; however, almost everyone at work creates and uses content every single day. From presentations to memos to data analysis, businesses have boundless amounts of content. This content is stored in a variety of places, which requires employees to spend upward of 20 percent of their time trying to find it. While many vendors aspire for enterprises to move all their content into one, cloud-based location, the reality is content will continue to be disparate and there will be no single source of content.
Content is more than just files and data. Content also includes the conversations that happen in a messaging platform as well as the notes in a Customer Relationship Management (CRM) system and the analysis and dashboard in a data virtualization solution. As information becomes more decentralized, businesses need a solution to not just aggregate files and data but also bring together all the other sources of content into one intelligent solution. Simple content aggregation is not enough to improve the employee experience.
At Citrix, we are focused on providing our customers a better way to work. Our Citrix Workspace solution offers users everything they need to be engaged and productive in one experience. By acknowledging the reality of customer environments and technology needs, Citrix Workspace provides purposeful and impactful innovation that can help all customers on their digital transformation journey.
Citrix Workspace is designed to transform the employee experience — not just how files and data are stored and shared. Citrix Workspace re-imagines how content in all its forms can be surfaced and actionable from one location, extending the value of systems of record and apps with intelligence, automation, and collaboration. We provide a comprehensive solution that addresses business challenges and improves productivity and engagement by organizing, guiding and automating work.
- Organize: Citrix Workspace provides a unified and omnichannel experience to all users by aggregating all relevant content, data, apps, and desktops they need to get their work done. Secure access controls enable organizations to protect their most sensitive assets. IT gets the visibility and controls required to respond to the new ways people want to work.
- Guide: Citrix Workspace helps guide and focus work by reducing noise and organizing the constant stream of information and tasks users get in a prioritized and personal feed. And Citrix embraces the plurality of user experiences by reaching employees in their preferred collaboration tools. Citrix also offers digital virtual assistance, which provides immediate access to relevant content and business data. Users can get quick answers to frequent, everyday, routine queries, can automate tasks like setting up meetings, can get key sales insight, or can look up co-workers.
- Automate: Citrix Workspace provides intelligent automation via a machine learning-powered system that continuously improves and identifies opportunities to simplify and automate batch repetitive tasks and workflows to improve the employee experience.
As Citrix Workspace continues to evolve to address the challenges our of customers’ environments, we will be focused on:
- Simplifying how an organization coordinates and collaborates to drive innovation and creativity
- Integrating into IT and IoT tools and solutions
- Delivering simple, singular-purpose micro processes and flows — event-driven, smart, and user-initiated
Rethink your employee experience and have a look at how Citrix Workspace can provide the flexibility, intelligence, and innovation your organization needs.
