The key to realizing the full value of your Citrix Virtual Apps and Desktops solution? Driving end-user adoption.
As every admin knows — and has probably experienced — convincing your executives to sign off on your new software is only half the battle. The most critical component of your success is getting your end-users and functional teams to adopt — and use — your new solution.
That’s why we developed the new Citrix Virtual Apps and Desktops Adoption Resource Center. Inside this self-service destination, IT administrators and internal launch teams will find all the valuable tools and components they need to drive internal alignment and to ensure your employees, stakeholders, and organization are ready for launch.
Everything you need to drive higher user adoption is here, all in one place.
From initial planning and preparing your end users to rolling out the software and driving ongoing value, we’ve curated step-by-step guides and tactics that you can use to make your deployment and adoption a success.
Most importantly, we recognize that educating your end users isn’t a one-time event. It’s an ongoing process that takes time. That’s why we’ve included a variety of tactics that can be shared across the organization and can be used across multiple communication channels. We’ve grouped these items into four key areas:
- Getting Started: As you know, an effective rollout plan can help you avoid or eliminate many obstacles down the road. Follow these five steps for a successful end-user adoption.
- Build Excitement: Before your official launch, it is essential that your users know what’s coming — and how it will improve their work lives. So the key word here is “overcommunicate.” We know your plate is already full, and we recommend partnering with your corporate communications team to help deliver messages multiple times across multiple formats to help break through the clutter. To help with this, we’ve provided a host of turnkey promotional materials, in both downloadable PDF or digital formats, that you can use to spread the word.
- Make Onboarding Easy: Once your solution is live, you have to make the curious comfortable. People will want to try out the software, so make these introductory videos and guides available to help them get familiar with the new environment.
- Keep the Momentum Going: Of course, planning for a successful launch and rolling out to your team isn’t the end of your journey. Deployment and business successes extend far beyond your initial roll out. To help with this, you’ll find an extensive library of product documentation, support resources and valuable links you can use to build on your Citrix deployment and leverage it in many different ways.
And of course, you can always contact your Citrix Account Manager and Customer Success team for help every step of the way.
We want you to have the best experience with your Citrix Virtual Apps and Desktops launch. Please use the comments below to let us know how we can help make this resource center more valuable for you and your team.
