Activate, upgrade and manage Citrix licenses

Getting your Citrix licenses is a simple three-step process whether you are getting new licenses, participating in a product trial, renewing your Subscription Advantage Program membership, or upgrading to a higher product edition. New customers must register for a license program before purchasing Citrix products. Your Citrix partner can guide you through the simple online registration process or even register your organization on your behalf. Your partner will then place your order, referencing your license program registration number and customer number.

Get your new licenses

1. Activate

Your order confirmation e-mail contains instructions for activating licenses. Alternatively, you may activate licenses using the link below. If you do not have a license code view a list of your licenses in My Account.

Activate

2. Allocate

When asked, enter the license you wish to allocate. Select the specific number of users you wish to deploy and generate your license file. The resources below provide more details on license allocation.

3. Download

Save your license file and copy it to your license server using the License Management Console. The server will then read and initiate the license file.

Get trial or evaluation licenses

1. Select Trial

Visit the Citrix Trial Center to explore available trials and download the products that you wish to try.

Note: Some trials are only available via Citrix partners.

Find a partner

2. Get Licenses

Most trials include instructions for obtaining trial licenses. Trial licenses may also be obtained from My Account. For trial licenses that require activation, refer to the Get Your New Licenses section of this page for instructions.

3. How to Buy

When your order is processed, you will receive an e-mail with instructions on retrieving licenses or refer to the Get Your New Licenses section of this page.

Renew your Subscription Advantage Program membership

1. Select Renewal

Citrix partners can help you renew your Subscription Advantage (SA) membership. You can also renew your membership from My Account in the Manage Maintenance Programs Tool.

Renew

2. Place Order

When you select the licenses you wish to renew, you can create a quote or simply complete your renewal by entering payment information. Accepted forms of payment include purchase order, credit card or check.

Renewal and quote creation guide

3. Download

When your renewal order is processed you will receive a confirmation e-mail with instructions for retrieving your license renewal file. You can also retrieve your file from the Activate and Allocate Tool in My Account and add it to the license server.

Add renewals to a license server

Upgrade your product

1. Select Upgrade

For edition upgrades, proceed to step 2. Version upgrades require active Subscription Advantage Program membership. Simply download and install your license renewal file and proceed to step 4. If your membership has lapsed refer to Renew your Subscription Advantage Membership Program.

View Licenses

2. Select Licenses

To perform an edition upgrade, select the licenses you wish to upgrade then contact your Citrix partner to submit an order.

View Licenses
Find a Partner

3. Activate

To retrieve your licenses use the embedded link in your order confirmation e-mail or refer to Get your new licenses on this page.

Activate
Delete Obsolete Licenses

4. Download

Download the latest software media and additional product components for your new Edition or Version upgrade.

Download

Manage your licenses

View

Get a comprehensive view of all Citrix license assets for your organization.

View

Reallocate

Move licenses from one license server to another license server with a different name.

Reallocate
How to document
Instructional video

Recover

Download previously downloaded licenses and deploy them to a license server of the same name.

Download
Replace a license file

Return

Return licenses if you retire a license server and wish to reassign licenses at a later date.

Return

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