Purchase options designed for your business

Citrix combines virtualization, networking and cloud technologies with collaborative services into a full portfolio of products that enable mobile workstyles for users and virtual datacenters for IT.

Our wide range of product editions, licensing models and subscription plans ensures you can find the right purchase options for your organization.

Desktop

Product Line*** Editions Models* Perpetual Maintenance
for
Perpetual 
Annual On-Premises Subscription Notes
XenDesktop

Platinum

Enterprise

VDI

User/Device, Concurrent Available Subscription Advantage with Optional Premier Support Available Subscription Advantage is included with new product licenses for one year from delivery (except if received as a component of Workspace Suite).  Premier Support, if desired, must be purchased separately.  SQL Server, if included with your product, is licensed under a license model and license terms controlled by Microsoft. With respect to devices connected to the Internet, Receiver for this product may, without additional notice, check for updates that are available for download and installation to the device and let the user know of their availability.  Only non-personal identifiable information is transmitted when this happens, except to the extent that IP addresses may be considered personally identifiable in some jurisdictions.  This product may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.*****
XenApp

Platinum

Enterprise

Advanced

Fundamentals

Concurrent, and for Fundamentals, Named User Available Subscription Advantage with Optional Premier Support Available Subscription Advantage is included with new product licenses for one year from delivery (except if received as a component of Workspace Suite).  Premier Support, if desired, must be purchased separately. If your product is XenApp Fundamentals, it is offered only under the Named User license model and is available with Microsoft RDS CALs.  RDS CALs are not licensed for any use which could lead directly to death, personal injury or severe physical or environmental damage.  SQL Server, if included with your product, is licensed by Microsoft under its license model and license terms. With respect to devices connected to the Internet, Receiver for this product may, without additional notice, check for updates that are available for download and installation to the device and let the user know of their availability.  Only non-personal identifiable information is transmitted when this happens, except to the extent that IP addresses may be considered personally identifiable in some jurisdictions. If you receive XenApp as a component of the Enterprise or Platinum Edition of XenDesktop, your XenApp license model is the same as for your Enterprise or Platinum Edition of XenDesktop.  This product may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.*****  
XenClient Single Edition User/Device Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  If this product is licensed on a standalone basis, this product is licensed only under the User or Device Models. If you received this product as a component of Citrix XenDesktop Enterprise or Platinum Edition, your license and maintenance model is the same as purchased for them.  Upon registration of the NxTop Engine to a management server, Citrix may collect and use non-personally identifiable technical and related information about your computer and systems that describes the physical hardware components of the device.  For a description of what information is collected, please see the "Hardware" tab located under "Computers" in the Nxtop Center.  Collected data is subject to Citrix’s Privacy Policy at http://www.citrix.com/about/legal/privacy.html.
VDI-in-a-Box Single Edition Concurrent Available Software Maintenance N/A Software Maintenance must be purchased with new perpetual product licenses.
AppDNA Single Edition Application or User Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  Under the Application model, you must acquire and assign a license for each Application being analyzed by the product. Under the User model, a "User" is an individual authorized by you to access any of the applications being analyzed by the product through your assignment of a single user ID, regardless of whether or not the individual is using the applications at any given time. A User with authorized access for more than one of the applications being analyzed is counted as a single User for this product. You must acquire and assign a license to each User that accesses instances of the product directly or indirectly, frequently or infrequently. Under either model, once assigned, licenses may not be reassigned (to different Applications or Users, respectively). If you receive AppDNA as a component of the Platinum Edition of XenDesktop or XenApp, your AppDNA license covers only Applications as used within your Platinum Edition environment.
Edgesight Basic or  Advanced for XA/XD, or Endpoints Concurrent Available Subscription Advantage with Optional Premier Support N/A If you receive any edition of this product as a component of XenApp or XenDesktop, your product license covers all licensed User/Device/Concurrent sessions of your XenApp or XenDesktop environment.
Provisioning Services Single Edition Concurrent Session Available Subscription Advantage with Optional Premier Support Available Under the Concurrent Session model, each physical or virtual machine provisioned by the product server software requires a separate license.

Server

Product Line Editions Model* Perpetual Maintenance
for
Perpetual**
Annual On-Premises Subscription Notes
XenServer Single
Edition
CPU Socket Available Software Maintenance Available If you received this product as a component of Citrix XenDesktop VDI, Enterprise or Platinum Edition, this product is licensed for an unlimited quantity of sockets, but only for supporting virtual machines in the Citrix XenDesktop solution environment, including those for virtual desktop images or infrastructure.  Further, if you received this product as a component of Citrix XenDesktop VDI, Enterprise or Platinum Edition, or CloudPlatform, your maintenance model is the same as for that Edition.  Virtual machines used as Citrix XenDesktop infrastructure servers may not be used for any other purpose.  Licenses for other Citrix products (other than as specified for Citrix XenDesktop above) or other editions of the same product may not be used to increase the allowable use for the product.  Infringement indemnification under Section 4 of the Citrix EULA for this product (posted at  http://www.citrix.com/buy/licensing/agreements.html) includes coverage of Open Source Software (as defined therein), but such indemnification is subject to the liability cap under Section 7 (rather than being excluded from it).   IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF CITRIX, ITS AFFILIATES, SUPPLIERS, OR AUTHORIZED DISTRIBUTORS EXCEED THE AMOUNT PAID FOR THE PRODUCT AND/OR MAINTENANCE TERM AT ISSUE.
CloudPlatform Single Edition CPU Socket Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  The management portion of the product may be installed on separate mangement servers which do not require CPU Socket licenses.  Infringement indemnification under Section 4 of the Citrix EULA for this product (posted at http://www.citrix.com/buy/licensing/agreements.html) includes coverage of Open Source Software (as defined therein), but such indemnification is subject to the liability cap under Section 7 (rather than being excluded from it).  IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF CITRIX, ITS AFFILIATES, SUPPLIERS, OR AUTHORIZED DISTRIBUTORS EXCEED THE AMOUNT PAID FOR THE PRODUCT AND/OR MAINTENANCE TERM AT ISSUE.
CloudPortal Business Manager

Standard

Advanced

Endpoint Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  Infringement indemnification under Section 4 of the Citrix EULA for this product (posted at http://www.citrix.com/buy/licensing/agreements.html) includes coverage of Open Source Software (as defined therein), but such indemnification is subject to the liability cap under Section 7 (rather than being excluded from it).  IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF CITRIX, ITS AFFILIATES, SUPPLIERS, OR AUTHORIZED DISTRIBUTORS EXCEED THE AMOUNT PAID FOR THE PRODUCT AND/OR MAINTENANCE TERM AT ISSUE.

Networking

Product Line*** Editions Models* Perpetual Maintenance
for
Perpetual**
Annual On-Premises Subscription Notes
NetScaler

Platinum

Enterprise

Standard

Appliance, and for VPX, per VM Available Appliance Maintenance and, for VPX, Subscription Advantage N/A Available as physical hardware and virtual appliances (VPX).  Subscription Advantage is included with new VPX product licenses for one year from delivery.  Appliance Maintenance must be purchased with physical hardware versions of this product.  This product may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.*****
NetScaler Gateway

Standard

Advanced

Enterprise


Appliance, and for VPX, per VM, as well as Universal licenses for advanced product features
Available Appliance Maintenance and, for VPX, Subscription Advantage Available only for VPX  Available as physical hardware and virtual appliances (VPX). Subscription Advantage is included with new VPX product licenses for one year from delivery.  SmartAccess and other advanced features require additional "Universal" licenses (separate from licenses for this product as physical hardware or VPX).  If you received Universal licenses  as a component of XenDesktop VDI or Enterprise Edition, your licenses are limited to use on virtual machine(s) running VPX in support of XenDesktop, but exclude use of SmartAccess Client and Endpoint analysis. If you received Universal licenses as a component of XenApp Advanced or Enterprise Edition, your licenses are limited to use on virtual machine(s) running VPX in support of XenApp, but exclude use of SmartAccess Client and Endpoint analysis. If you received Universal licenses as a component of XenDesktop Platinum Edition, XenApp Platinum Edition or XenMobile App or Enterprise Edition, your licenses may be used on any virtual machine(s) running VPX in support of any traffic (ICA or otherwise) and include use of all features of VPX, including the SmartAccess Client and Endpoint analysis.  Use of Universal licenses received with XenApp, XenDesktop or XenMobile require separate purchase of VPX licenses.  Universal licenses may not be used with any Express or other free version of VPX.  Appliance Maintenance must be purchased with physical hardware versions of this product.  This product may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.*****
CloudBridge Single Edition Appliance, and for Cloud-Bridge Client Plug-in for Receiver, Concurrent Available Appliance Maintenance and, for VPX, Subscription Advantage N/A Available as physical hardware and virtual appliances (VPX).  Software client (CloudBridge Client Plug-in for Receiver) requires additional Concurrent licenses.  Subscription Advantage is included with new VPX product licenses for one year from delivery (except if received as a component of Workplace Suite).  Appliance maintenance must be purchased with physical hardware versions of this product.  This product may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.*****

Mobility

Product Line*** Editions Models* Perpetual Maintenance
for
Perpetual**
Annual On-Premises Subscription Notes
Workspace Suite Single Edition User Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  Any reference to Subscription Advantage in the  Citrix product license agreement (embedded and posted) for components of this product do not apply to this product.  Licenses for this product must be run on a dedicated license server (s) for this product alone.  Licenses for this product cannot be used or interchanged with licenses for components of this product sold as stand-alone products.
XenMobile

MDM or XenMobile for Samsung Knox

App

Enterprise

User or Device Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  Available as on-premise software or as software-as-a-service (see the options for XenMobile software-as-a-service in the SaaS table below), but XenMobile for Samsung KNOX is available only as on-premise subscription under the Device model.  For on-premise XenMobile, a SaaS control plane component is delivered only under Maintenance and its renewal is subject to Maintenance or On-Premise Subscription renewal.  If you received on-premise XenMobile as a component of XenApp Platinum Edition or XenDesktop Platinum Edition, your license and maintenance model is the same as for that that Edition.  If product is XenMobile for Samsung KNOX, it is delivered with a key that activates Samsung KNOX software for one year for the number of Device licenses purchased for the product, but Samsung KNOX software is distributed and licensed exclusively by Samsung and is not part of the product.  To extend the Annual License for this product, including the key that activates Samsung KNOX software, you must purchase and install new licenses prior to the expiration of the current licenses. Note that if new licenses are not purchased and installed, on-premise subscription product and KNOX software is not licensed for use beyond the expiration of the subscription period.  On-premise subscription product and KNOX software may disable themselves upon expiration of the subscription period.
DesktopPlayer for Mac Single Edition User or Device Available Software Maintenance Available Software Maintenance must be purchased with new perpetual product licenses.  Oracle Corporation is a licensor to Citrix and is an intended beneficiary of the Citrix product license agreement.
ShareFile On-Premise Enterprise User Model Available Software Maintenance N/A Software Maintenance must be purchased with new perpetual product licenses. This product includes both native API connectors, and a SaaS control plane delivered under Software Maintenance, for your administrative control of the product. Notwithstanding the foregoing, if you received this product as a component of XenMobile SaaS, your license allows use of the SaaS control plane only for your administrative control of the product.  Renewal of the SaaS control plane is subject to Software Maintenance renewal.

Learn about the licensing system-designed to help you license your Citrix product quickly and easily.

Citrix also offers collaboration, remote access and IT support tools on a subscription basis. The following table shows our software-as-a-service offerings:

Software as a Service

Product Line**** Editions Models* Monthly Annual SaaS Maintenance Notes
GoToAssist

Remote Support

Service Desk

Corporate

Monitoring

User

Concurrent

Device

 

Available/
SMB only
Available Included Only GoToAssist Monitoring is offered by device.  
GoToMeeting

Essentials

Standard

User (attendees) Available/
SMB only
Available Included  
GoToMyPC

Personal

Pro

Corporate

Computer Available/
SMB only
Available Included  
GoToTraining Standard User Available/
SMB only
Available Included  
GoToWebinar Standard User (attendees) Available/
SMB only
Available Included Up to 1000 attendees.
GoToWebcast Premier User (attendees) Available/
SMB only
N/A Included other than with Per Event Up to 5000 attendees.  This software as a service may also be purchased per event. 
Podio

Lite

Teams

Business

User Available/
SMB only
Available Included  
ShareFile

Basic

Professional

Corporate

Enterprise

Virtual Data Room

User

Available/
SMB only
Available Included  
* Unless otherwise noted above for a product, Citrix end-user license models are as follows:  Under the User model, a “User” is an individual authorized by you to use any device(s) to access instances of the Server Software through your assignment of a single user ID, regardless of whether or not the individual is using the product at any given time.  With respect to AppDNA, see the AppDNA notes as the definition of User is unique for AppDNA.  Under the Device model, a “Device” is a device authorized by you to be used by any individual(s) to access instances of the Server Software (locally or over a network), regardless of whether or not the device is being used at any given time.  You may deploy network architectures that use hardware or software to reduce the number of Users or Devices that directly access the product server software.  This is referred to as multiplexing or pooling. This does not reduce the number of licenses required to access or use the server software under either license model.  A license is required for each User or Device that is connected to the multiplexing or pooling software or hardware front end.  You must acquire and assign a license to each User or Device that accesses instances of the server software directly or indirectly, frequently or infrequently, even if the authorized User or Device is an automaton. Under the Concurrent model, a "Concurrent" device is an anonymous single device connected to a single instance of the server software. Under the CPU Socket model, a “CPU Socket” is an individual CPU socket on a server running the PRODUCT, regardless of whether or not the socket contains a CPU. Licenses must be purchased for all CPU sockets on such server(s). Under the Application model, an “Application” is an individual object code file capable of being analyzed by the product.  Under the VM model, a “VM” is a virtual machine or single physical server if the server is not virtualized.    Under the Concurrent Session model, which is offered exclusively with Provisioning Services, a "Concurrent Session" is the number of physical or virtual machine sessions serviced by the product.  Under the Endpoint model, which is offered exclusively with CloudPortal Business Manger, an “Endpoint” is a single logical Citrix CloudStack or Citrix CloudPortal Services Manager deployment as identified in the product administrator user interface. Under the Appliance model, an "Appliance" is the physical appliance with embedded product software as provided by Citrix, and you may use the Appliance up to its capacity as intended.  "Express" versions of products are offered with limited term license and with NO WARRANTY, INFRINGEMENT INDEMNIFICATION OR SUBSCRIPTION ADVANTAGE.  Further, "Express" versions may not be used by any Citrix or non-Citrix service providers for a cloud/hosted production offering.  The SKU description for each product  or maintenance offering ordered confirms your product entitlements.  In the event of a conflict between a SKU description and this table, the SKU description shall control.  This table may be updated by Citrix from time to time at its sole discretion.  The "Last Revised" date above shall be updated upon each revision.  You are advised to check this table prior to each purchase.
 
** See maintenance program descriptions at www.citrix.com/support/programs.html.  Reinstatement and recovery charges may apply for expired maintenance.  Downgrades between mainenance programs are not offered.
 
*** See product specific end user license terms at http://www.citrix.com/buy/licensing/agreements.html (in addition to the content and notes above).
 
**** See the product specific terms of  service at http://www.citrix.com/buy/licensing/agreements.html, and product specific service descriptions at
www.citrixonline.com/s/service_descriptions (in addition to the content and notes above).  In the event of a conflict between a product specific service description and this table, the service description shall control.
 
***** If you activate Citrix Customer Experience Improvement Program (CEIP) functionality, should it be offered with your product, Citrix may store, transmit and use technical and related non-personally identifiable information about your use of the product, including configuration.