Exporting

Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce Bureau of Industry and Security (BIS), which administers the Export Administration Regulations (EAR). For additional information regarding export control requirements and restrictions, please consult the EAR.

Please note that this website is intended only for general reference purposes, and should not be construed as legal advice concerning U.S. export control laws and regulations. Depending on the end use and end users, U.S. laws and regulations may impose restrictions in addition to those specified below.

Terms Used in the Product Export Classifications Matrix

ECCN

The Export Control Classification Number identifies the relevant category and paragraph of the Commerce Control List (CCL). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:

  • 5A002 covers information security hardware "employing digital techniques performing any cryptographic function other than authentication or digital signature" and having the following characteristics:
    • "A 'symmetric algorithm' employing a key length in excess of 56-bits;" or
    • "An 'asymmetric algorithm' where the security of the algorithm is based on any of the following:
      • Factorization of integers in excess of 512 bits (e.g., RSA);
      • Computation of discrete logarithms in a multiplicative group of a finite field of size greater than 512 bits (e.g., Diffie-Hellman over Z/pZ); or
      • Discrete logarithms in a group other than mentioned [above] in excess of 112 bits (e.g., Diffie-Hellman over an elliptic curve)."
  • 5A992 covers information security hardware that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5A002.
  • 5D002(c.1) covers information security software "having the characteristics, or performing or simulating the functions of" hardware that is classified as 5A002.
  • 5D992(b) covers information security software that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5D002.
  • EAR 99 covers items that are not identified elsewhere on the Commerce Control List, including Citrix products that do not use encryption.

License Exception

Most Citrix products utilize a "license exception, as defined in the EAR. In particular, certain Citrix products may be exported using License Exception ENC. The designation "NLR" indicates a product for which no license is required for export to most countries.

Unrestricted/Restricted

Products exported under License Exception ENC may generally be classified as restricted or unrestricted depending on the classification of the product.

  • Certain products may be classified as unrestricted, which means they may be exported to most government and non-government end-users in all destinations except for those listed in country group E:1 in Supplement 1 to Part 740 of the EAR. This group includes: Cuba, Iran, North Korea, Sudan, and Syria. Please refer to the EAR for the most current list of E:1 countries.
  • Certain other products may be considered restricted under License Exception ENC and may require a license depending upon the particular country and end user.
    • Products designated as "restricted" may be exported without a license to most government and non-government end users in countries listed in Supplement 3 to Part 740 of the EAR. This list includes: Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Please consult the EAR for the most current list of countries.
    • Products designated as "restricted" may be exported without a license to most non-government end users (as defined in the EAR) in all other countries, excluding the E:1 countries; shipments to government end users in these other countries require a license.

Mass Market

Following a review by BIS, certain encryption products containing strong encryption that are mass marketed may be exported without a license (i.e., NLR) under ECCN 5D992. Citrix products qualifying for mass market treatment are indicated in the table below.

Ancillary Cryptography

Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be self-classified under the EARs ancillary cryptography provision. See 15 C.F.R. 740.17(b)(4). Citrix products that qualify as ancillary cryptography items are indicated below.

CCATS

The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.

ENC Reporting

For items classified ENC, all exports or re-exports of these products must be reported to BIS Biannually including item description, model and part number, country of ultimate destination, end-user name and address and e-mail address. Report will include transfers, exports and re-exports during the six month time period spanning January 1 through June 30 and July 1 through December 31. Reports for the period ending June 30 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than August 1. Reports for the period ending December 31 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than February 1.

Reports may be sent via e-mail with the subject line reading (ENC Report) to BIS at crypt@bis.doc.gov and the ENC Encryption Request Coordinator at enc@NSA.gov. Floppy disk or CDs can be sent via mail to:

DEPARTMENT OF COMMERCE - BUREAU OF INDUSTRY AND SECURITY
OFFICE OF NATIONAL SECURITY AND TECHNOLOGY TRANSFER CONTROLS
14TH STREET AND PENNSYLVANIA AVE., NW
ROOM 2705
WASHINGTON, DC 20230
ATTN: ENCRYPTION REPORTS

and:

ENC ENCRYPTION REQUEST COORDINATOR
9800 SAVAGE ROAD
SUITE 6940
FT. MEADE
MD 20755-6000

Product Export Classifications Matrix

This portion of the site provides information on the export control status of Citrix products.

NOTE: This information is subject to change based on BIS guidance and is not intended as legal advice.

Access Essentials

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Access Essentials 3.0 5D002(c.1) ENC Unrestricted G065524 18-Sep-08
Access Essentials 2.0 5D002(c.1) ENC Unrestricted G050972 07-Oct-06
Access Essentials 1.5 5D002(c.1) ENC Unrestricted G047565 03-Mar-06

Access Gateway

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Access Gateway Enterprise MPX 5500 series 5A002A.1
5D002C.1
ENC Restricted G073224 03-Jun-09
Access Gateway 4.6, Standard and Advanced 5A002A.1
5D002C.1
ENC Restricted G069237 05-Feb-09
Access Gateway 8.1, Enterprise Edition 5A002(a.1)
5D002(c.1)
ENC Restricted G059280 19-Nov-07
Access Gateway 8.0, Enterprise Edition 5A002(a.1)
5D002(c.1)
ENC Restricted G059280 19-Nov-07
Access Gateway 5.0 5A002A.1
5D002C.1
ENC Restricted G082108 22-Jul-10
Access Gateway 7.0 5A002 ENC Restricted G038214 18-Nov-04
Access Gateway 4.5, Advanced Edition (Hardware/Software) 5A002(a.1)
5D002(c.1)
ENC Restricted G050971 04-Aug-07
Access Gateway 4.5, Standard Edition 5A002(a.1) ENC Restricted G050971 04-Aug-07
Access Gateway 5A002(a.1) ENC Restricted G040720 17-Mar-05
Access Gateway 2000, 2010 5A002(a.1)
5D002(c.1)
ENC Restricted G050971 04-Aug-07

AppDNA

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
AppDNA (All Versions) 5D992 NLR N/A ERN R100002 01-Dec-11

Application Firewall

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Application Firewall 7000 and 12000 series 5A002(a.1)
5D002(c.1)
ENC Restricted G073224 03-Jun-09
Application Firewall 5A002(a.1)
5D002(c.1)
ENC Restricted G059280 19-Nov-07
Application Firewall (Teros) 5A002(a.1) ENC Unrestricted G045062 07-Jan-06

Application Gateway

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Application Gateway - Cisco
5A002(a.1) ENC Unrestricted G040720 17-Mar-05
Application Gateway - Avaya 5A002(a.1)
ENC Unrestricted G040720 17-Mar-05

Application Streaming for Desktops

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Application Streaming for Desktops
5D002(c.1) ENC Unrestricted G047506 25-Mar-06

Branch Repeater

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Branch Repeater  software (Deployed  on all Branch Repeater Hardware models)
5D002C.1 ENC Unrestricted G079189 15-Apr-10
Branch Repeater Software Key 5D002C.1 ENC Unrestricted G079189 15-Apr-10
Branch Repeater Encryption Key 5D002C.1 ENC Restricted G079189 15-Apr-10
Branch Repeater VPX (BR VPX- 2, 45, 10, Express, 45 IOUL, Eval.) 5D002(c.1) ENC Restricted G078167 22-Feb-10

CloudGateway

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
CloudGateway 2
5D002C.1 ENC Unrestricted ERN R100002 01-Dec-11
CloudGateway 5D002C.1
ENC Unrestricted ERN R100002 23-May-12

CloudPlatform

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
CloudStack 2.0
5A002(a.1) ENC Restricted G138979 19-Aug-11
CloudPortal 5A002(a.1)
ENC Unrestricted ERNR100002 15-Jul-11

Command Center

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Command Center 3.2 5D002(c.1)
ENC Unrestricted G052538 29-Nov-06
Command Center 3.1
5D002(c.1) ENC Unrestricted G052538 29-Nov-06

Communication Gateway / EasyCall

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
EasyCall 3.0 5A002(a.1)
5D002(c.1)
ENC Unrestricted G056508 12-Jul-07
EasyCall 2.0 5A002(a.1)
5D002(c.1)
ENC Unrestricted G056508 12-Jul-07
EasyCall Gateway (Hardware/Software) 5A002(a.1)
5D002(c.1)
ENC Unrestricted G056508 12-Jul-07
Communication Gateway 1.1 5A002(a.1)
5D002(c.1)
ENC Unrestricted G056508 12-Jul-07
Communication Gateway 1.0 5A002(a.1)
5D002(c.1)
ENC Unrestricted G056508 12-Jul-07

EdgeSight

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
EdgeSight 4.2 5D992(b.1) NLR N/A N/A N/A
EdgeSight 4.5 5D992(b.1) NLR N/A N/A N/A
EdgeSight 5.0 5D992(b.1) NLR N/A N/A N/A
EdgeSight 5.0, Service Pack 1 (Including for
XenApp Endpoints)
5D992 NLR N/A N/A N/A
EdgeSight for Load Testing 2.5 5D992(b.1) NLR N/A N/A N/A
EdgeSight for Load Testing 2.7 5D992(b.1) NLR N/A N/A N/A
EdgeSight for Load Testing 3.0 5D992 NLR N/A N/A N/A

GoToAssist

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToAssist (All Versions After Feb. 2009) 5D992
NLR Mass Market G069655 05-Feb-09

GoToMeeting

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToMeeting (All Versions after Feb. 2009) 5D992
NLR Mass Market G069655 05-Feb-09

GoToMyPC

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToMyPC (All Versions After Feb. 2009) 5D992C
NLR Mass Market G069655 05-Feb-09

GoToTraining

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToTraining (All Versions)
5D992 NLR Mass Market G069655 05-Feb-09

GoToWebinar

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToWebinar (All Versions after Feb. 2009) 5D992C
NLR Mass Market G069655 05-Feb-09

ICA Clients

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
ICA Client Version 12.xxx 5D992(c.1) NLR Mass Market R100002 24-Jul-10
ICA Client Version 11.0xx 5D002(c.1) ENC Unrestricted G062054 14-Mar-08
ICA Client Version 10.1xx 5D002(c.1) ENC Unrestricted G056828 01-Aug-07
ICA Client Version 10.0xx 5D002(c.1) ENC Unrestricted G050972 07-Oct-06
ICA Client Version 9.xx 5D002(c.1) ENC Unrestricted G040659 08-Mar-05
ICA Client Version 8.xx 5D002(c.1) ENC Unrestricted G032232 06-Dec-03

NetScaler

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
NetScaler VPX OEM License Key (Models #OEM 1000, OEM 500, OEM 200, OEM 50, OEM10) 5D002(c.1) ENC Unrestricted G076495 11-Dec-09
NetScaler VPX License Key (Models #1000, 500, 200, 50, 10, Developer and Express) Enables Full Functionality 5D002(c.1) ENC Restricted G076495 11-Dec-09
NetScaler VPX Object Code (Models #1000, 500, 200, 50, 10, Developer and Express) 5D002(c.1) ENC Unrestricted G076495 11-Dec-09
NetScaler 5000, 7000, 9000, 10000, 11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000 and 21000 series units (001-999) all modes of operation 5A002(a.1)
5D002(c.1)
ENC Restricted G073224 03-Jun-09
NetScaler MPX 9500, 10000,12000, 15000 series with FIPS (and all models in between) Note: All editions/modes 5D002(a.1) ENC Restricted G080397 04-May-10
NetScaler Application Accelerator 7000, 9000, 10000, 12000, 15000, 17000 Series (including Access Gateway Enterprise Application Firewall Mode) 5A002(a.1)
5D002(c.1)
ENC Restricted G059280 19-Nov-07
NetScaler VPX 1000/200/10 Models, Developer and Express Edition 5D002(c.1) ENC Restricted G073415 27-Jun-09
NetScaler MPX 5500, 7500, 9500, 10500,12500, 15000 17000 series (and all models in between)Note: All editions/modes 5A002(a.1)
5D002(c.1)
ENC Restricted G073224 03-Jun-09
NetScaler 5000, 7000, 9000, 10000,11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000 and 21000 series units (001-999) all modes of operation 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 02-Feb-10
NetScaler 5000, 7000, 8000, 9000, 10000,11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000 and 21000 series units (001-999) all modes of operation 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 02-Feb-10
NetScaler 5000, 7000, 8000, 9000, 10000,11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000 and 21000 series units (001-999) all modes of operation 5A002(a.1)
5D002(c.1)
ENC Restricted G073224 03-Jun-09

Password Manager

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Password Manager 4.6 with SP1 5D992(b.1) NLR N/A N/A N/A
Password Manager 4.6 5D992(b.1) NLR N/A N/A N/A
Password Manager 4.5 5D992(b.1) NLR N/A N/A N/A
Password Manager 4.1 5D992(b.1) NLR N/A N/A N/A

Presentation Server

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Presentation Server 4.5, Feature Pack 1 Platinum Edition 5D002(c.1) ENC Unrestricted G064380 25-Jun-08
Presentation Server 4.5, Feature Pack 1 Enterprise and Advanced Edition 5D002(c.1) ENC Unrestricted G056828 01-Aug-07
Presentation Server 4.5, Platinum Edition 5A002(a.1)
5D002(c.1)
ENC Restricted G050971 10-Jul-06
Presentation Server 4.5 5D002(c.1) ENC Unrestricted G050972 10-Jul-06
Presentation Server 4.0 5D002(c.1) ENC Unrestricted G040184 (Window)
G040659 (UNIX)
08-Feb-05 (Windows)
08-Mar-05 (UNIX)

Provisioning Server

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Ardence Server Edition 3.5.x 5D992 NLR N/A N/A N/A
Ardence Data Center Edition 4.1 5D992 NLR N/A N/A N/A
Ardence Desktop Edition 3.5.x 5D992 NLR N/A N/A N/A
Ardence Academic Edition 4.0 5D992 NLR N/A N/A N/A
Ardence Desktop Edition 4.0 5D992 NLR N/A N/A N/A
Ardence Academic Edition 4.1 5D992 NLR N/A N/A N/A
Ardence Desktop Edition 4.1 5D992 NLR N/A N/A N/A
Ardence Secure Edition 4.1 5D992 NLR N/A N/A N/A
Ardence Device Edition 4.1 5D992 NLR N/A N/A N/A
Provisioning Server for Datacenters 4.5 5D992 NLR N/A N/A N/A
Provisioning Server for Desktops 4.5 5D992 NLR N/A N/A N/A
Provisioning Server 5.0 5D992 NLR N/A N/A N/A
Provisioning Server 5.0, Service Pack 1 5D992 NLR N/A N/A N/A

Receiver

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Citrix Receiver (All Versions) 5D992C NLR Mass Market ERN R100002 24-Jul-10

Repeater

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Orbital Data 6500B, 6800 5A002 ENC Unrestricted G047728 25-May-06
WANScaler Controller Appliance 5A992 NLR N/A N/A N/A
WANScaler 2.x 5A002 ENC Unrestricted G047728 25-May-06
WANScaler 6000 Series (Hardware/Software) 5A002 ENC Unrestricted G047728 25-May-06
WANScaler 8000 Series (Hardware/Software) 5A002(a.1)
5D002(c.1)
ENC Unrestricted G050375 16-Sep-06
WANScaler Client 4.3 5D992 NLR N/A N/A N/A
Repeater 8510/ 8520/ 8530/ 8540/ 
8810/ 8820 models
5A002A.1 ENC Unrestricted G072926 24-Jun-09
Repeater 5.5 and Repeater Plug-in 5D002C.1 ENC Unrestricted G072926 24-Jun-09

ShareFile

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
ShareFile Plugins (All versions) 5D992 NLR Mass Market ERN R10002 N/A
ShareFile Storage Center 5D002(c.1) ENC Unrestricted ERN R10002 01-Oct-12

VDI-in-a-Box

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
VDI-in-a-Box 5D992 NLR Mass Market ERN R100002 23-Nov-12

Workflow Studio

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Workflow Studio 5D992(b.1) NLR N/A N/A N/A

XenApp

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenApp 6.5, All Editions 5D002(c.1) ENC Unrestricted R100002 17-May-11
XenApp 6.0, All Editions 5D002(c.1) ENC Unrestricted G079097 24-Mar-10
XenApp Fundamentals 5D002(c.1) ENC Unrestricted G062054 14-Mar-08
Powershell Commandlets (XenApp) 5D002(c.1) ENC Unrestricted G071383 08-Apr-09
XenApp 5.0, Enterprise and Advanced Editions 5D002(c.1) ENC Unrestricted G062054 14-Mar-08
XenApp 5.0, Platinum Edition 5D002(c.1) ENC Unrestricted G064380 25-Jun-08

XenClient

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenClient XT 2.1 5D002 ENC Unrestricted R100002 16-Sep-11
XenClient XT 1.1 5D002 ENC Unrestricted R100002 20-Jul-11
XenClient 2.1 5D992 NLR Mass Market R100002 20-Aug-11
XenClient 2.0 5D992 NLR Mass Market R100002 29-Apr-11
XenClient 1.0 5D992 NLR Mass Market R100002 20-Aug-10

XenDesktop

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenDesktop 5.5 (All Editions) 5D002(c.1) ENC Unrestricted R100002 01-Apr-11
XenDesktop 5.0 Service Pack 1
(All Editions)
5D002(c.1) ENC Unrestricted R100002 22-Jan-11
XenDesktop 5.0 (All Editions) 5D002(c.1) ENC Unrestricted G075089 10-Oct-09
XenDesktop 4.0 (All Editions) 5D002(c.1) ENC Unrestricted G075089 10-Oct-09
XenDesktop 3.0 5D002(c.1) ENC Unrestricted G069379 05-Feb-09
XenDesktop 2.1, Standard Edition 5D002(c.1) ENC Unrestricted G066492 01-Oct-08
XenDesktop 2.1, Advanced Edition 5D002(c.1) ENC Unrestricted G066492 01-Oct-08
XenDesktop 2.1, Enterprise Edition 5D002(c.1) ENC Unrestricted G066492 01-Oct-08
XenDesktop 2.1, Platinum Edition 5D002(c.1) ENC Unrestricted G066492 01-Oct-08
XenDesktop 2.1 5D002(c.1) ENC Unrestricted G066492 01-Oct-08
XenDesktop 2.0 5D002(c.1) ENC Unrestricted G065794 26-Aug-08
Desktop Server 1.0 5D002(c.1) ENC Unrestricted G053752 08-Mar-07

XenServer

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenServer, All Versions 5D992 NLR Mass Market G070719 19-May-09
XenServer Essentials 1.0 for Microsoft Hyper-V 5D992 NLR Mass Market G070719 19-May-09

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