Expand mobility and customer service while improving information security
Faced with increased regulatory pressures, rising demand for innovative customer service and complex global operations, financial services organizations must leverage solutions that allow them to stay ahead of the competition. To continue to meet these challenges, banks, securities firms and insurance companies must offer services faster to better serve their customer base, consolidate resources and deliver desktops and applications to employees anytime and anywhere, all while maintaining security and regulations.
Agent empowerment is a priority for insurance carriers. To achieve this goal, carriers must provide independent and captive agents with ubiquitous, secure access to the desktops, applications and data that they need to be productive and provide a high level of customer service. This is especially challenging for IT because agents use a vast array of devices and network connections, and typically work remotely or while in transit.
Get results with Citrix solutions
Citrix helps financial services organizations maintain competitive advantage by improving productivity and security, better supporting their remote workers and providing uninterrupted, on-demand computing from any location on any device.
Our first solution was for senior management to provide them with a solution so that wherever they went in the world, they would have the same desktop. That caught on very quickly and grew to the managment wanting that same flexibility for the staff.