How can we help you?

Technical support

  • Product issues
  • Troubleshooting
  • Break-fix requests

Customer service

  • Account access and maintenance
  • Licensing help
  • Asset maintenance

For all Sharefile technical, account and billing related issues

Visit the ShareFile Help Center

Local support contact information

For countries not listed, please call (954) 267 3000

Argentina

Barbados

Toll free (USA): 1 877 713 7576

Brazil

Toll free: 0800 891 2796

Canada

Toll free: 800 424 8749

Chile

Toll free: 123 0020 036

Colombia

Toll free: 01 800 518 9539

Costa Rica

Toll free: 0800 015 0880

Guatemala

Jamaica

Mexico

Toll free: 001 877 792 4697

Panama

Toll free: 001 800 552 5641

Peru

Toll free: 0800 77364

Trinidad

Toll free: 888 247 0380

United States

Toll free: 1 800 424 8749

Venezuela

Toll free: 0800 136 2331

For countries not listed, please call (954) 267 3000

Austria

Phone: +43 720 884438

Belgium

Denmark

Finland

France

Germany

Greece

Ireland

Israel

Italy

Luxembourg

Toll free: 800 233 78

Netherlands

Norway

Poland

Toll free: 00 800 112 5096

Portugal

Toll free: 800 819 229

Russia

Toll free: 8800 100 6304

Saudi Arabia

Toll free: 800 814 2851

South Africa

Toll free: 0800 98 0764

Spain

Sweden

United Arab Emirates

United Kingdom

Toll free: 0800 587 9031

For countries not listed, please call (408) 790 8000

Australia

Toll free: 1 800 111 300

China

Phone: 4001200936

Hong Kong

India

Toll free: 000 800 040 4673

Indonesia

Phone: 0018030161213

Japan

Toll free: 0120941133
Phone: +81 368452700

Malaysia

Phone: +60 1 800 816 936

New Zealand

Philippines

Phone: 180011102258

Singapore

Phone: +65 6725 5300

South Korea

Taiwan

Phone: 00801127790

Thailand