In healthcare, seconds matter. Every healthcare IT leader I speak with faces the same pressure: clinicians need instant, reliable access to their applications — not only for convenience but also to deliver timely, life-saving care. What clinicians don’t want is to be forced to work around technology – whether that’s just logging and getting started or accessing multiple applications seamlessly. Technology must work at the speed of business, not the other way around. At the same time, healthcare IT teams must balance security, compliance, and cost — often with limited resources and growing complexity.
Many healthcare organizations using Citrix Virtual Apps and Desktops and Imprivata Enterprise Access Management (EAM) have already made smart decisions to support this balance. Citrix’s Virtual Apps and Desktops delivers exceptional clinical care experiences which accelerate and secure the care experience. Imprivata EAM delivers single sign-on (SSO) and multi-factor authentication (MFA). But there’s still one missing piece: the endpoint operating system to unify the experience. Unfortunately, many organizations still rely on inefficient and expensive methods to manage end point approaches — and that’s where complexity begins.
Challenges voiced by healthcare IT leaders
In my ongoing conversations with CIOs and IT teams across healthcare organizations, a consistent set of challenges continues to surface: increasing IT complexity, increasing regulatory compliance, increasing operational overhead, and rising costs. And that all impacts the quality of patient care.
This isn’t just a technical issue — it’s a business problem. Care providers need to be able to focus on the patient rapidly, not the technology. Every minute matters and waits for system logons, applications to start, and authenticate.
On the IT side, every additional vendor means more contracts, more audits, more integration, more support channels, and more budget required to keep everything running. It slows down innovation, increases risk, and makes it harder to respond to evolving demands in healthcare.
How Unicon helps improve the healthcare experience.
For healthcare organizations already using Citrix and Imprivata, integrating Unicon as your endpoint OS offers a strategic opportunity to accelerate the patient care experience, streamline operations, and reduce complexity — without adding cost.
If you are already using Citrix, you now have access to Unicon’s eLux OS. It’s included in the Citrix entitlement.* And if you are also using Imprivata, you benefit from direct integration within eLux, including No Click Access® – delivering a fast and seamless logon experience with a single tap of a badge. No extra OS contracts, no additional procurement, and no added complexity.
This gives healthcare IT teams a faster, more predictable path to simplification compared to other endpoint OS vendors.
By consolidating your endpoint OS with Unicon, you gain:
- Accelerated clinician access: Integrated access via Imprivata ‘tap-and-go’ & ’fast user switching’ — enabling fast, password-free access for clinicians and supporting secure, auditable workflows.
- Strong security: Stateless architecture with full-disk encryption, TPM 2.0, and silent updates — reducing the risk of patient data loss and aligning with healthcare compliance objectives.
- Operational simplicity: A streamlined setup with fewer coordination efforts, clear responsibilities, and simplified vendor support.
- Future-proofing: Endpoint alignment with the Citrix platform roadmap — enabling faster feature adoption and long-term flexibility.
- Cost efficiency: No additional licensing fees. Unicon is part of your Citrix entitlement*, helping reduce total cost of ownership.
Whether you’re currently running Windows-based devices or legacy thin clients, migration to Unicon is fully remote, quick, and non-disruptive — no downtime, no clinician retraining, and no interruption to care delivery. Learn more about the automated migration tool to move from Windows or IGEL to Unicon.
The end result
This unified approach translates into real business value: enhanced patient outcomes through seamless and reliable access to critical applications, improved clinical workflows by removing disruptive authentication steps, and tighter budget control thanks to a fully integrated solution that’s already included in your Citrix entitlement.*
Ultimately, this empowers IT to support clinicians more effectively — ensuring they can focus on what truly matters: delivering exceptional patient care.
Explore the technical documentation to learn more about integrating Imprivata with Unicon.
* Eligibility terms apply. Please contact your Citrix team for more information.