Workspace services global market trends for 2020: The CSP perspective
Are you leveraging the power of Citrix Cloud? Does your data center still host your services or do you partner with AWS, Microsoft Azure, or Google Cloud Platform?
Review our annual Workspace Services Global Market Trends for 2020 report to learn how to align with other Citrix Service Providers.
Our 8th annual Citrix Service Provider partner survey, which generated over 400 responses from 40 countries, illustrates the global appeal of workspace applications delivered as a service. The report highlights Citrix Service Providers’ current and forecasted revenue levels, market focus, partner insights, and service offerings.
Key takeaways from the survey include:
- Revenue and subscriptions continue to grow at a steady rate. The shift to remote work has increased dependencies on workspace services, fueling the potential to grow a provider’s subscriber base and overall revenue.
- Partners are investing in their Citrix business for growth and see Citrix as not only a technical vendor but also as a strategic partner. “Our partnership with Citrix not only gives us the operating efficiencies we need for scale, but gives our customers a better employee experience with an intelligent workspace, putting everything a user needs to do in one place, with one click,” said Chris Twiest, Technology Officer at RawWorks.
- Vertical and specialized offerings continue to be important with financial services, legal, and healthcare leading the pack.
- Consumption of new services from Citrix is rising, with 74 percent of partners looking to Citrix + Azure Virtual Desktop (formerly Windows Virtual Desktop) and Citrix SD-WAN to increase the power of Microsoft Teams.
- Citrix Cloud adoption has gone mainstream. As a result, 92 percent of our partners now use one or more Citrix Cloud services in their business.
Take advantage of this attractive and growing market! Read the full report to view the survey findings and gain insights on how you can integrate these trends into your business.
Interested in joining the Citrix Service Provider Program? Learn more at www.citrix.com/csp. Looking for a Citrix Service Provider to supply workspace solutions? Visit our Citrix Partner Locator.
