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Notice Of Change Announcement For Citrix - Citrix Secure Internet Access

Applicable Products

  • Citrix Cloud

Information

Citrix Systems, Inc. announces a Notice of Status Change for the Citrix Secure Internet Access (SIA) product line.
The following CSIA SKUs across all regions will be marked for End of Sale:
  • Citrix Secure Internet Access – Standard
  • Citrix Secure Internet Access – Advanced
  • Citrix Secure Internet Access – Premium
  • Citrix SIA data storage SKUs
  • CSS Adv Citrix Secure Internet Access – Standard
  • CSS Adv Citrix Secure Internet Access – Advanced
  • CSS Adv Citrix Secure Internet Access – Premium
  • All Citrix Secure Internet Access Internal/Demo SKUs
The tables below explain the Citrix Secure Internet Access software lifecycle management milestones as well as important information regarding dates and options during this period. The dates and milestones provided are in accordance with stated End of Service/ End of Support policies for Citrix Systems, Inc.

Milestones and Dates for Citrix Secure Internet Access software  


Milestone
 
Definition

Date
Notice of Change (NSC) The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a product release and publicly communicates the specific dates for End of Maintenance (EOM) and End of Service (EOSR). Oct 3, 2022
End of Sale - Initial Sales and Renewals (EOS) The date on which Citrix will stop selling Citrix Secure Internet Access renewals and new subscriptions. December 31, 2022
End of Maintenance
 (EOM)
EOM is when a specific product release or release family will have no further code-level maintenance other than security-related updates deemed critical by Citrix, and the Citrix software will no longer be available for download. December 31, 2025
End of Service (EOSR)
 
The EOSR milestone signals the point at which no support or maintenance is provided. Product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal beyond this date. December 31, 2025

Products Affected 

The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The products listed in the Product Replacement / Alternatives column represent the migration path for this discontinued software release. Citrix will evaluate on a case-by-case basis any critical applicable security patch.

Product part numbers affected by this announcement 

Product
 Description
Software Versions
 Affected
Product Replacement/Alternative
Citrix SIA Cloud – 10.0.1.10
Cloud Gateway – 10.0.1.10
Cloud Reporting – 10.0.1.10
Classroom Management – 5.3.10.0
Windows Cloud Connector – 6.0.75.0
iOS Cloud Connector – 5.2.15.0
Android Cloud Connector – 5.3.10.0
MacOS Cloud 10 Connector – 5.3.100.0
Customers will be referred to Citrix ready partner, iboss
 
 

Customer Actions 

Citrix highly recommends that existing customers pursue a last-time buy before the End of Sale date to ensure their full install base will have the required subscription length they require, up to 3 years at the most. Existing customers can continue to expand and purchase license upgrades until December 31, 2025. During this period, SIA will be supported and maintained. 

For More Information

For more information about Citrix Secure Internet Access, contact your local Citrix sales representative or authorized Citrix business partner.