Why is Citrix changing the Terms?
Citrix is automating its practices and streamlining its legal terms to make them consistent for all customers, products, services and locations. Some of our customers are on different legacy versions of the Terms of Service, which makes it harder to answer contract-related questions quickly and provide efficient support. With these changes, Citrix is standardizing on one Terms of Service across all products and sales channels. Our customers will soon have the same terms regardless of which products they purchased, when they purchased or where they purchased.
What terms have changed?
The biggest change is that Citrix is standardizing on a uniform set of Terms for consistency across all customers. Since there have been many different forms of customer agreements, it is not possible to identify the specific changes for everyone. That said, we've summarized what's different from last year's version of the Terms below. As always, we encourage you to read the full Terms before clicking to accept.
- Added service descriptions for SaaS services
- Updated language to reflect Citrix entity consolidation
- Updated the price and term change notice provision
- Added sections for use of beta or labs features in products
Where can I review the Terms?
The current Terms can be found anytime on the Services web page and also on your own Services account page.
Do I have authority to accept the Terms?
By "clicking to accept" the Terms, you are signifying that you have the authority to agree to the Terms on behalf of yourself and/or your company. If you do not believe that you have such authority, please do not click to accept the Terms. Instead, please direct the Terms of Service to the appropriate party for review and acceptance.
