Citrix Customer Onboarding

Whether you are working to deploy Citrix solutions or maximize the value of your CSS program, we have the tools you need to drive technical and end-user adoption. With our customer onboarding programs, you can start realizing return your Citrix investment, fast.

Cloud Success

Wherever you are on your journey to the cloud, we can help you get there faster. When you invest in any Citrix cloud service, you get access to our Cloud Success program at no extra cost. An assigned Cloud Success Manager will act as your expert guide, helping you set clear business goals and reaching them faster - shortening your time to value.

Visit the Cloud Success Center

Customer Success Services (CSS) programs

Our CSS programs deliver a wealth of tools and resources to help you learn about your environment, prevent issues, and manage your products more efficiently.

Making use of these resources has never been easier. Visit our onboarding resources and documentation page to get started today.

Welcome to CSS

End-user adoption

Once you’ve made your apps and data secure and easy to access, it’s time to get your users excited about them. Use these customizable kits to get the word out and onboard your users. Inspiring user adoption-when your users are engaged early, IT runs better.

Our end-user adoption kits include:

Best Practices Rollout Guide for IT

Getting Started Guides and FAQs for users

Email communications to send users

Office signage

5 steps to successful end-user adoption

Learn five best practices to ensure success for you, your users, and the organization.

Citrix Customer Onboarding by the numbers


73% of Citrix Cloud customers say our Cloud Success team was key to their successful implementation and adoption.

TVID: 7AE-CE0-776

Our Cloud Success manager was attentive in knowing our business requirements and was able to help us achieve our desired business outcomes.

System Administrator
Global 500 Retail Company

TVID: 9F7-D01-EA0 

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