Citrix Consulting terms and conditions

All Consulting Services hours to be applied toward future work. Hours not used within 1 year of the invoice date will be forfeit unless otherwise agreed. Not Subject to acceptance.

Includes one consultant, QA reviews, and/or project oversight.

A Scope Document will be provided by Citrix, which will define the number of hours to be redeemed for the effort, scope of work, and deliverables.

Does not include Citrix technical incident support, product enhancements, or product licenses of any kind. In order to facilitate scheduling, Citrix may begin Project Leadership work on administration and logistics (up to six hours) for the project prior to receipt of the Purchase Order. Both parties agree that these terms and conditions apply retroactively to govern such work.

Citrix Consulting, jointly with the Customer, will evaluate the best way to provide the services, including the use of virtual delivery. For virtual engagements (or phases), customer resources must be able to connect to Microsoft Teams sessions or the customer must provide access to an alternative screen sharing and collaboration tool.

Prices quoted are inclusive of travel expenses.

Consulting Services terms are contained in the end user license or services agreement for the product which is the subject of this engagement and in the license program terms under which you have registered. End user license and services agreements are posted at https://www.citrix.com/buy/licensing/agreements.html and program terms are posted at https://www.citrix.com/buy/licensing/programs/.

This is not a fixed-fee contract and additional hours may be required if project scope changes.

Citrix reserves the right to charge Customer for the hours worked and/or scheduled in the event that: a) Customer requests a hiatus, and Citrix spends resource, administrative and/or management effort during the hiatus and/or b) Customer requests cancellation or amendments to confirmed scheduling of resources with notification less than 10 business days’ notice.

To learn more about how Citrix Consulting can help enable your business outcomes, please visit: https://www.citrix.com/support/consulting/

Citrix Education services terms and conditions

  • All training vouchers must be redeemed within one year of the order date.
  • Citrix shall own all rights in and to any materials provided for training. Training materials may not be duplicated; additional copies must be purchased.
  • With regard to instructor-led training, you may cancel and reschedule your enrollment at least 14 days prior to the start of your class. Otherwise, if you cannot attend the class and fail to cancel you will forfeit the entire course fee. To cancel and reschedule your enrollment, visit training.citrix.com
  • With regard to e-learning offerings, you accept the terms of service.

Citrix professional services for Wrike

Inclusive of descriptions for the following off-the-shelf packages:

  • Jumpstart Deployment
  • Full Deployment - Remote Package - Professional A
  • Full Deployment - Remote Package - Business A
  • Full Deployment - Remote Package - Business B
  • Full Deployment - Remote Package - Business C
  • Full Deployment - Remote Package - Business D
  • Full Deployment - Remote Package - Enterprise A
  • Full Deployment - Remote Package - Enterprise B
  • Full Deployment - Remote Package - Enterprise B
  • Full Deployment - Remote Package - Enterprise C
  • Full Deployment - Remote Package - Enterprise D
  • Full Deployment - Remote Package - Pinnacle A
  • Full Deployment - Remote Package - Pinnacle B
  • Full Deployment - Remote Package - Pinnacle C
  • Full Deployment - Remote Package - Pinnacle D

Inclusive of descriptions for the following off-the-shelf packages:

  • Wrike for Marketers—Team Package
  • Wrike for Marketers—Corporate Package
  • Wrike for Professional Services—Team Package
  • Wrike for Professional Services—Corporate Package
  • Wrike Marketing Insights Standard
  • Wrike Analyze Standard Package

Inclusive of descriptions for the following off-the-shelf packages:

  • Wrike for Marketers—Team Package
  • Wrike for Marketers—Corporate Package
  • Wrike for Professional Services—Team Package
  • Wrike for Professional Services—Corporate Package
  • Wrike Marketing Insights Standard
  • Wrike Analyze Standard Package

Inclusive of descriptions for the following off-the-shelf packages:

  • Quick Start
  • Smart Start

Inclusive of descriptions for the following off-the-shelf packages:

  • Wrike Integrate Standard

Inclusive of descriptions for the following off-the-shelf packages:

  • Wrike Analyze Functional Support