ShareFile end-user adoption resource guide

This guide is designed to provide IT with the necessary resources to educate end users on the benefits of using ShareFile as your enterprise file sync and sharing solution, and to improve user adoption within your organization.

Share this video with your end-users to explain what ShareFile is and why it should be used throughout your organization.

Why should I use Citrix ShareFile?

Why ShareFile?

Citrix ShareFile is a secure enterprise file sync and sharing service that meets the data security requirements of the enterprise while allowing employees to work and collaborate from anywhere. Users can access and sync all of their data from any device and securely share it with colleagues and customers while meeting strict corporate security and compliance requirements.

Introduction to Citrix ShareFile

Getting started with ShareFile

The following resources are guides to provide employees with the basics of ShareFile, tips on how to get started and answers to some frequently asked questions.

ShareFile Customer Success Team

The Citrix ShareFile Customer Success Team offers a post-sales fast track program that’s part of your ShareFile entitlement. This provides both customers and partners with a quicker and more efficient rollout strategy to maximize ROI.  Our mission is to bridge the gap between IT and business challenges while providing world class customer experience and eliminating shelfware.

The Customer Success Team is an entitlement with your original purchase with ShareFile so your business does not incur any additional cost. 

For more information, contact ShareFile Customer Success Team.

Customers who use adoption services get more value

Customers who use ShareFile’s Customer Success services deploy the solution more efficiently and receive more benefits from their ShareFile investment – in fact, customers who use these services have a 27% greater end user adoption of ShareFile than those who don’t.

QuickStart Program

The ShareFile QuickStart Program is designed to get you up and running with ShareFile Enterprise as quickly as possible, in your own unique environment.

The service is ideal for small to medium enterprise customers with internal resources that may be limited in data sharing expertise or have limited bandwidth to take on a new project.

Read the ShareFile Enterprise QuickStart Program fact sheet

ShareFile is a great enterprise product. Implementing this solution has been a great fit and the rollout process went really well, thanks to the Customer Success Team!
Les Archuleta
CEO
Platinum Technology