Strategy in Practice: Your employees are suffering, are you listening?

Even before the staggering changes brought on by COVID-19 to where and how people worked, it was important to create an engaging dialogue between employees and IT to help foster a better employee experience. Now, the urgency is heightened as remote work makes even watercooler discussions hard to gather insights from employees.

During this session, hear from the employee experience experts from our Strategic Advisory team how to get insight into the actual feelings of end users, and what detracts them from performing at their very best. The team will talk about the practice and methodology for engaging your end users and will take a prescriptive approach to help you implement a similar strategy at your organization.


Chris Voce
Customer Engagement Strategist
Citrix Systems, Inc.

Renee Flores
Director, Design Thinking Programs
Citrix Systems, Inc.

Brendan Shaub
Director, IT Service Management
Citrix Systems, Inc.

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