For almost 30 years, our customers have trusted our ability to handle their data with care and respect. That’s why organizations from the most highly regulated sectors rely on us to protect their most sensitive information wherever work happens.
Privacy policy
The Citrix privacy policy applies to citrix.com and offline transactions.
Solution architectures for the General Data Protection Regulation (GDPR)
View how Citrix supports our customers GDPR compliance.
GDPR FAQ
Get answers to frequently asked questions regarding GDPR.
Subprocessor list
List of sub-processors authorized to access personal data. Please subscribe to the RSS feed.
Data protection agreement
Data processing agreement describes the privacy practices that are applied to personal information.
Privacy Shield
Citrix has self-certified compliance with the EU-U.S. and Swiss-U.S. Swiss Privacy Shield frameworks.
Citrix Cloud services customer content and log handling
Information about Citrix handling of customer content and logs for Citrix Cloud services.
Citrix Intelligent Traffic Management customer content and log handling
Information about Citrix handling of customer content and logs for Citrix Intelligent Traffic Management.
Citrix Analytics customer content and log handling
Information around the collection, storage, and retention of logs generated in connection with Citrix Analytics service.
Citrix Application Delivery Management data governance document
This document is intended to communicate the data collected and stored in cloud as part of Citrix Application Delivery Management (ADM) service.
Citrix commitment to developing secure software is shown in our progress toward Common Criteria.
View how Citrix complies with the Federal Information Processing Standard.
SOC 2 reports show the controls that Citrix as a service provider has in place for Citrix ShareFile (now Citrix Content Collaboration).
Section 508 and WCAG 2.0
Accessibility and usability of Citrix products is a high-priority not only within our products but our Cloud and web assets as well.
FSTEK
Information security certification is key for many of our customers, that is evident in our FSTEK certification for the Russian government.
HIPAA
HIPPA compliance statements
Citrix Cloud Government
Citrix Cloud Government built directly on Microsoft Azure Government.
Export
Export guidelines overview for Citrix products.
The Citrix cloud resources are available around the world in up to 5 regions. Review the resource map below to understand the region coverage for a particular service.
Citrix has invested in a number of transfer mechanisms to enable the lawful use of data across jurisdictions. In particular:
